EPISODE
34

#34 - CES Highlights, Cloning US Startups & Compliance Education

Jan 12, 2020·46:00·Sam & Shaan·Listen·AppleSpotify
0:0023:0046:00
16 moments · 372 paragraphs · synced to the second
SHAAN

Yeah, what's up dude?

SAM

How are you?

SHAAN

Hey, happy new year, all that good stuff. How was CES?

SAM

Yeah, I'm pulling up my notes now. It was amazing.

SHAAN

They had— had you been before?

SAM

No. 200,000 people. I'd never been to Vegas.

SHAAN

Okay, all right.

SAM

You went for that fight. Had you been before?

SHAAN

I'd been— I've been to Vegas many, many times because I'm a degenerate gambler.

SAM

But wait, are you really?

SHAAN

Yeah, like poker, craps.

SAM

I played with $500 and lost it. What did you play with?

SHAAN

Uh, like when I used to go to Vegas a lot was when I was in college and I was like stupidly trying to like make money by gambling, which is like the dumbest thing you could do. But I was, I, I'm good at poker and craps. You can't really be good at, you can just kind of break even at it.

SAM

Try to get lucky. Is poker blackjack too, or is poker like poker?

SHAAN

You're playing against other people. Got it. And you just pay a table rake. Blackjack, you're playing the house. You just have a defined disadvantage. Anyways, I, I love gambling. I went to Vegas a lot. Uh, like when I was younger, I used to play like, I'd bring like $500 and, uh, now Even though I make more money, I still play with like $1,000 and I've only 2x because now the thrill of winning that money has gone down. Right. But the agony of losing money when I know I could have spent it in other ways, or like just the time that it takes, like just being there for 8 hours gambling, I'm like, this was a shitty use of time.

SAM

Now I was with a friend, my friend, I don't know how to play. I was with my friend and he was showing me and he had $20 grand out. Wow. And I played with him. He was aggressive and I lost. All my money.

SHAAN

Now, it sucks to play with a friend who's playing different stakes because you don't feel the win together. If you're both winning, that guy just won $8,000 and you won $80, and you feel like a schmuck when you get up from the table. You don't feel like you won, you felt like you lost. And even when you lose, like, it just doesn't feel the same because you're like, damn, I feel kind of awkward because you just lost a car and I lost $100. I don't feel too bad, but like, you lost a car and I don't know how to treat you now.

SAM

Well, the good news is he has a host or whatever at the casino. So we went to dinner and I pulled out my credit card to pay for dinner. He's like, oh no, it's handled.

SHAAN

Have you ever played credit card roulette?

SAM

Yeah, he wanted to do that there. That's just where you have a really fancy dinner and you pull out one card, right?

SHAAN

Yeah, basically instead of split the check, everybody puts their card in and then the waiter comes at the end and the waiter starts pulling out cards. If a card gets pulled out, you're safe. Last card in pays the whole bill. And so I've only played it once and I lost and paid the whole like $350.

SAM

I did not wanna do it. You know, it's Vegas, everything's expensive and we went hard. And so like a 3-person dinner was like $500, right? So I didn't want to do that.

SHAAN

So he just paid for it.

SAM

Even better. Yeah, the host did. Do you want to hear highlights?

SHAAN

Yeah, please.

SAM

All right. So there was 180,000 people there. It was very overwhelming. I stayed at the MGM Grand. Huge. Mind-boggling. So I'm writing a report actually on the hotel industry because it's really fascinating. Right. Takeaways. The Chinese are ridiculously amazing. And so what I would do is we would go— I had a friend who was interested in the sleep industry. He goes, Let's go find sleep products that I want to launch. We saw Withings. You know Withings? Yep. They make fancy scales. I think they're owned by Nokia. Beautiful products. He found one that he loved. It was $100. It looked awesome. They go, we think it's going to be big. It comes with an app. He goes, okay, sounds good. Walked next door. There was the Chinese knockoff making the exact same thing. And he would— he said, white label? And they go, yeah. And they go, how much? And he goes, $20. And he goes, Great. Found it. Got my thing done versus $100. Amazing. So very impressed with Chinese remote work. I've talked about remote work a lot. Amazon had a huge booth and they had 4 target customers and it was like the home cook, home cook.

SHAAN

Okay.

SAM

Kitchen, kitchen, the busy parent. Right. And there was one other one that I don't remember. And then the at-home office worker. Interesting.

SHAAN

And so if this is one of Amazon's 4 that they chose as personas, this is, They know none of the products were impressive.

SAM

I didn't, I didn't see one remote thing that I thought was awesome.

SHAAN

Interesting. What do they even try to do? Like your desk, your, what, what is it?

SAM

What does remote work even have? Yeah. So it was basically a good setup for doing calls. So a nice big widescreen that was affordable, the Alexa camera. Yep. And then the Alexa speaker and that's it. Nothing fancy. Gotcha. But they're going after it. There was nothing fancy. What were some more? Oh, Neon. Have you heard of Neon? No. Mind-boggling. So they had 12 to 15 TVs that were 6 to 7 feet tall. So life-size. And they had people there talking on the TV. They looked like real people. There was a park ranger who was giving directions. He was talking to the camera. He's like, hey, welcome to the park. And he showed his map. Right. They were 100% fake. They weren't real people. Okay. No, I mean, they weren't actors.

SHAAN

Like they were avatars. Oh yeah.

SAM

They look totally real.

SHAAN

You look at it, you're like, oh, so Neon makes the characters or they make the screen or both?

SAM

The screen's just a TV. Okay.

SHAAN

Screen's just TV.

SAM

That was amazing.

SHAAN

They want to do what? Sort of like virtual front desk people? What, what are they trying to do with that? Yeah.

SAM

I mean, look, the obvious thing is gonna be porn. Cause porn rules everything.

SHAAN

Westworld, real world.

SAM

We'll get past that. I don't know what it's used for, to be honest, but it was cool.

SHAAN

It was cool in the how believable it was.

SAM

Yeah. It looked real.

SHAAN

There was a version of this at the Cowboys Stadium that went viral on Twitter. Did you ever see this? Mm-mm. So if you go to Dallas Cowboys, the football team stadium, and there's like a screen that looks like a mirror. It just looks like a camera view. And if you stand there for a second, out will walk in the screen a bunch of Cowboys players and they know where you're standing. So you can go with a group, you can just be one person, and the Cowboys players will come pose for a photo with your group. They'll walk around, they'll basically move around you to pose for the photo and it'll take a photo for you and you can share that out. And I was like, this is a really cool interactive display.

SAM

Yeah, it's amazing. And the final thing was Delta. The best booth there, probably. For real.

SHAAN

Delta Airlines. Yeah.

SAM

Well, what are they doing? Okay. So they give you a ticket and you put it in your pocket. You gotta sign up to do this. And so they would like have 5 people stand and look at a screen. I would stand here. Someone would stand 4 feet to the right and then 4 feet to the right, another person. And each person would look at the screen, which was supposed to be like the ticketing thing, like when your flight leaves and they look at the same screen, they each see different things. So it would say, Sean, your flight leaves at 4 o'clock. And then I would stand next to you and, and they would say, Sam, your flight is 30 minutes late.

SHAAN

Okay. That sounds like magic.

SAM

And well, do you remember when you're a kid and like those books would have these things where you like— Yeah.

SHAAN

The angle changes.

SAM

The angle changes. And you see, I think that's what it is, but it has like dozens and dozens of them. Right. And it follows your ticket and it knows where you're standing. Right. Amazing.

SHAAN

I like that.

SAM

That was the most impressive thing.

SHAAN

And why did you go to CES? You just wanted to check it out or you had like a purpose?

SAM

I wanted to go to— so I had stories for this stuff.

SHAAN

Yeah.

SAM

Okay. A couple of our investors were there and I had a free ticket and a free hotel.

SHAAN

Okay. Gotcha. Can't lose.

SAM

You know what I've never done? I've never exploited the whole media pass thing. Not once have I ever signed up for a media pass. So I would've gone free probably anyway had I signed up for a media— exploited in a good way, not a bad way. But I didn't sign up for that.

SHAAN

Super Bowl's coming up. Not too late.

SAM

Yeah. Well, I went to a UFC fight and I tried to sneak in with a media pass and they're like, Oh, you didn't sign up. But, and then I realized, wait a minute, I could have just signed up. I'm not a liar. I am a media.

SHAAN

Right. I'm so used to just lying and sneaking in.

SAM

Yeah. I'm like trying to like scheme. I'm like, wait a minute, I'm legitimate. So that's why I went, but I'm not gonna name names. But we talk about D2C all the time. Yep. I cannot get over how fast some of these things grow. And I wanna know what your opinion is. I was with one guy, first year of sale, about $40 million.

SHAAN

$40 million. Revenue?

SAM

Year 1. Yes. Second year, they're trying to get $150,000.

SHAAN

Jesus.

SAM

Bootstrapped.

SHAAN

Break-even. Can you say the product category or no?

SAM

No, I'm not going to say anything other than that.

SHAAN

Okay. Let me ask you this. Were you surprised that this would do so well or that this— there's even a market for this or that opportunity?

SAM

No. It's a common item. It's a common item that a lot of people use all the time, but it was only an okay product. Right. Just all marketing. And then Moise, this is public, he tweeted that last month, either last month in December or November. So at HustleCon, he said he had 20 employees. On Twitter, he said last month they did $800,000 per employee in revenue for that month. Right. Which comes out to be $10 million in annual sales per employee. Right. Crazy. Right.

SHAAN

$200 million a year.

SAM

That, uh, according to his tweet.

SHAAN

Right.

SAM

Crazy, right? And so what do you think?

SHAAN

But they now have the Target boom behind them too, because now after the acquisition, they got into normal retail also in addition to—

SAM

Yes, but he was doing similar numbers when they— I mean, he was doing $200 million, but the same revenue, similar revenue per head, I imagine.

SHAAN

Right.

SAM

Or at least per non-customer service head. Right. And so whenever I hear this, I like, I'm like, oh man, I got to do this. I don't know. But then I have this thing in the back of my head. I'm like, this is a bubble. This like— so I don't know.

SHAAN

But the cost of entry is so low. So yeah, maybe you're wrong. Maybe, maybe it is a bubble. Maybe the Facebook ad prices are going too high. Maybe it's not as easy as it sounds. But you got to ask yourself, what's the cost of entry? So is it a high CapEx?

SAM

It's a month worth of time.

SHAAN

Yeah, exactly. It's at most worth the time. And then you got to ask yourself, what's a month worth of my, of my time worth? And, uh, for most people, that equation will say give it a shot.

SAM

It's amazing.

SHAAN

I have a story to tell there, but I have to wait 5 months to tell it. Okay. This is a bad teaser because it's too far away, but we will clip this part of the audio and then—

SAM

Is it about someone failing or winning?

SHAAN

I will tell the story in 5 months.

SAM

Okay. That's interesting. Yes. And one of the folks I was with was telling me about Rocket Internet. You know about Rocket Internet?

SHAAN

I know about Rocket. So Rocket, for those who don't know, 2 brothers, basically.

SAM

3.

SHAAN

3 brothers.

SAM

Yeah.

SHAAN

And they're in Germany. Is that right? Yeah. And they basically clone US internet companies typically and launch them in Europe or Brazil or different countries. And they're like not ashamed to be like, oh, Airbnb, good idea. Here's ours. Here's our Airbnb. It's called whatever, HomeAway or whatever it is. And they've created actually like quite a bit of success doing this. And Silicon Valley loves to hate on them.

SAM

Yeah. And the more specific story is Ali, the boss, the, the middle brother, when he was 21, he went to Stanford for a month or something and hung out and like saw Silicon Valley startups. When he was 22, he cloned eBay. In 90 days, they sold it for $50 million. I believe they used that money to clone a ringtone company, sold that after 3 years, maybe for $200 or $300 million. And then they used all their winnings to turn it into a clone factory called Rocket Internet. Right. And their HQ is in Berlin and they have a chief scientist. I don't know what they call him. And he studies all of their clones and he's like emails the CEOs, he emails the Amazon of the Philippines or Amazon of Africa and says, hey, Amazon changed the color of their buttons.

SHAAN

Go, right?

SAM

And they cloned Groupon, and they got so big that they actually beat Groupon to the point of saying, oh, this business model is not going to work. Groupon, come buy us, right? And then they got so big that their Zappos clone got too big and they couldn't sell it. And so now they have to operate them, and they're— a lot of them are publicly traded, right?

SHAAN

They have a big one in Latin America. It's like Amazon for there. I forgot what it's called exactly, but yeah.

SAM

And I was with a friend who started one of their companies. So they have CEOs, right? And they went from no— from him to 10,000 employees in 3 years.

SHAAN

And what did he say? He liked it. He hated it because they're known to have a pretty brutal culture.

SAM

It's both good and bad. There's a lot that can be learned and there's a lot to avoid. Yeah. He said that it was like operational excellence and they demanded it and they made him exceed expectations. The downside is they burned a ton of capital to to start their companies. A lot of them didn't work. Apparently they've burned a couple of their investors and I think they've done it in a rather unethical way as opposed to like, you know, we're in good faith trying to grow big fast and that's okay actually. But so good and bad to learn from them. Yep. I heard a story about one of the CEOs or one of the brothers flew to Asia and he got 20 of the CEOs in a room of their companies and goes, you guys gotta work harder. You gotta be more aggressive. You see that guy in that room? Every company has A, B, and C players. I have him firing on the phone every C player right and then the guy who's in the other room making the phone calls gets done firing the people, walks in the room, and the guy goes, "All right, now you're fired." And so there's like dozens of stories like that, right? And it's just really fascinating.

SHAAN

That's some Scarface shit. I like it. Okay. And so CES also— you're interested in these like trade show conferences also, right?

SAM

Yeah.

SHAAN

You like study these things.

SAM

I wrote a big report on trends about trade shows. I didn't include CES. I included other ones. They're huge. I mean, the guy who started CES, he originally called it COMDEX in the 1980s, and then he sold it to SoftBank for $1 billion. And that guy, his name is Sheldon Adelson. He's worth $15 billion and is one of the richest men in the world because he's a hotel guy, right?

SHAAN

He's a casino guy.

SAM

During his conference time, he goes, we need bigger space. So he started, I think, the Sands Hotel Corporation, which is now huge. Right. Super fascinating. If you told me that this conference did $500 million in revenue, I wouldn't be surprised.

SHAAN

Price, right? And so what do you think about that? Because you run a conference. Do you think that, you know, this is a model?

SAM

You—

SHAAN

do you guys think about applying this model as you guys?

SAM

Yeah. So the way our conference setup is, like, a conference— the big bucks is in trade shows. Yeah, that's the big money because you're selling.

SHAAN

So what's a trade show that you think could exist?

SAM

You know, remote work.

SHAAN

Okay, remote work trade show.

SAM

Like it.

SHAAN

Yeah.

SAM

What else? Construction. The construction industry. So I read a whole bunch of publicly traded annual letters from the biggest trade show businesses in the world and a few markets that are consolidated and there's not a clear winner is the construction industry. Right. And I wrote about that in the report.

SHAAN

Yeah. Okay, cool. If you're listening to this and you had a trade show idea, email us. I want to hear your trade show ideas. Or if you're working on one, even better, because you're not—

SAM

Yeah. And Blackstone, the biggest private equity firm in the world, just bought a bunch of trade shows for huge multiples. They bought one in the digital marketing space for nearly $50 million, and they only did $6 million in revenue. That's a, that's an outlandish multiple, but it's a, they're really good cash flow companies.

SHAAN

I like it. Okay, so that's CES. I figure you're gonna have a couple things. So it's a new year. Do you do resolutions?

SAM

Yeah.

SHAAN

What'd you do? What are your—

SAM

I have 3 traits that I want to embrace more of.

SHAAN

Okay, I like that you said that rather than resolution.

SAM

And I haven't done like income goals or anything like that.

SHAAN

What are the 3 traits?

SAM

To be a better leader, to be more bold. And I'm not gonna say the last one. Okay.

SHAAN

Why bold? I feel like you're bold. I feel like you're very bold.

SAM

I don't think I'm bold enough.

SHAAN

Do you? I think you're bold.

SAM

Yeah.

SHAAN

I think you're bold in the sense that you take action very quickly. So when something comes into your head, you will like instantly begin the action that's required, massive action to take that thing. I don't think you're bold in the like range of things that you do. So you could probably do more things, but the things you decide to do, I, you take like very bold action on them.

SAM

Yeah.

SHAAN

Like this podcast room we're in right now, like we will be talking like we should do podcasts and then it'll be like, you're on the phone, you're still talking to me. And then you're like on the phone with somebody being like, buy everything you need for a, a podcast. Email Sean, buy everything you need and let's set this up. And like, it needs to be where you walk in, push a button and it's a podcast.

SAM

I don't think that's boldness, that's impatience.

SHAAN

Uh, okay. Fair enough. That's a, that's another way of looking at it, but I like it because I think it's just that most people get held up on action.

SAM

The people that we roll with, I think are like crazy bold. Like they tell me the stories about what they're doing and I'm like, oh my God.

SHAAN

Well, there's different kinds, right? There's just insane risk. So like our buddy Suli.

SAM

Suli is that who I'm thinking about?

SHAAN

So he, he take, he's very bold, but he takes also like some insane risks. Like on the, he's the very first episode of this podcast and he tells the story of like when they ran outta money and then they take a loan and then they run outta the loan. He takes his entire net worth, a million bucks, and secretly puts it into the company to buy them like 2 more months to try to see if this thing can survive. And he was just willing to wipe out totally, but he was not willing to live with like not seeing the product launch. He's— that was a big-ass risk to the point where he was like, I will never see this money again. He's also good with taking action quickly.

SAM

So, and so is Ramón. Yes. Crazy bold. Yes. They're all immigrants.

SHAAN

Do you think I'm bold?

SAM

Well, I think that you have a good way of thinking like, well, why can't I? So, and in a sense that is, yes, that is boldness. Yeah. I think that a lot of people, they have ideas and they're like, but I can't do it. I'm like, well, why not? And you do a really good job of like, well, I'm gonna do this and then this and then this. And where, well, why wouldn't that work?

SHAAN

Where, where do I lack in boldness from what you've seen?

SAM

Sticking with something. Yes. Sticking through it even if it sucks at first.

SHAAN

Yes.

SAM

And I've told you that.

SHAAN

Totally agree. And you have told me that.

SAM

Okay. I think that that is the, that's the, that if, That's the only part I think where you lack in boldness. But you have very bold ideas. I think we could talk about this. You did a deal. You sold the company. The way you went about that, I felt was very bold.

SHAAN

Yes. I told the story at HustleCon, actually. I told it in what I feel is the closest version of truth that I can tell it, where you can't tell all the details always. But I told like most of the details.

SAM

I felt that when you told me about that, my jaw dropped a little.

SHAAN

I was like, what?

SAM

You had the confidence to make that happen. So yes, I do think you're bold.

SHAAN

Okay.

SAM

So I want to share something with you that's And by the way, in 2 years, if you have a company that is a unicorn or some like bullshit where it's like popular and like I 100% expect that you're not surprised. So you're going to be a CEO. You're the CEO type, I think.

SHAAN

So. So it's end of the decade, right? And I went back and looked. So I'm 31 now. I was 21 at the start of the decade. And so I did a look back and I was like, Denver. I was like, yeah, I was, I was living in Boulder at the time. I just, just graduated from college. And so I was like, what were my goals when I— what were my decade goals back then, and I didn't really write these down, but I know what I kept saying over and over again. And so I did a check-in on those and be like, how did I do? So I'm going to read you my— what I thought I was going to do in my 20s and what actually happened. So here's how I did. Okay. So I had number 1, I said I want $1 million in the bank, like available to me to do an investable asset. Exactly. Like liquid. I can liquidate it instantly or it's already liquid cash. So that one is a check. Number 2 was marry a girl who rocks my world. So that one's a check. Then comes some cringy ones that I feel like looking back, I'm like, fuck, I really want— this was my goal.

SAM

So one was Forbes 30 Under 30, which, which by the way, anyone who is not on the inside track or like, like on the— that's total bullshit. Totally. It's 100% bullshit.

SHAAN

At the time I didn't know. I thought Forbes, that's where, you know, Forbes was. Forbes had such a big brand that they like—

SAM

it's all a who you know game. And a lot of the people on there are fucking idiots.

SHAAN

I referred somebody this year who made it. And no knock on this guy, he's a great guy, he's my friend. But like the fact that I could just refer this guy and he just made 30 Under 30 for nothing, it shows how much—

SAM

asked me to do it.

SHAAN

Insider game. Yeah.

SAM

So anyways, bullshit. That was on my list. It was on my list too.

SHAAN

Give an epic TED Talk. So that was a fail.

SAM

You gave an epic HustleCon talk.

SHAAN

Yeah, but I always liked TED growing up. So TED was on there. Do a 10-minute stand-up comedy set in front of 100 people. Forgot about it. Didn't even attempt it. Could have done it.

SAM

But didn't, didn't you kind of, but you did the talk, you kind of the HustleCon talk. You're, well, you're an entertainer.

SHAAN

Yeah, I know. But like, I'm just going through, here's what the goals were. It's actually more interesting what the hell I thought was important back then versus what I think's important now. So my other ones were go play and win a season of Survivor. I tried out, I auditioned, didn't make it on, but CBS, I'm still out there. Play the World Series of Poker main event. So the 10 grand big buy-in tournament, didn't do that either. Find an excuse to live in Australia again. I did that. And then my last one was, 'cause I kind of, back then even, I kind of knew like, is this what I should be trying for? My last one was come up with better checkpoints for the next decade, right? So I would tell you the story. So I have this hack, which is I'm at Twitch now and I'm on this like exec team, which is basically like, I don't know, the top 18 people of the company are on this like what they call the ET team, the extended Twitch team.

SAM

Are you the only Blab guy on there?

SHAAN

I'm the only Bebo guy on there, yeah. Bebo. And so these are all really great smart people and And so I have this networking hack that I recommend to anybody, which is these are all cool people. And one of the things I want outta my time at Twitch is to meet awesome people and have them respect me and, and maybe we can cross paths again in the future. But with all these people, everyone's so busy cuz they're all an executive managing their part of the business. And so we barely interact. So what I do now is every Sunday I just send an email out to just the exec team and it's just me rambling about like whatever the hell I want. I just send out for an hour and I do it in this format. I stole this from James Clear. James Clear, do you know who he is?

SAM

Yeah.

SHAAN

He's the habits guy. So he sends out this email called 3-2-1. So mine's 1-2-3. It's basically 1 photo, 2 thoughts, and 3 links that I find interesting. And I send this out and it's kind of funny cuz when I first started doing this, it felt a little bit awkward. But now that I do it, uh, people love it. People love it. And they have something to talk to me about. All these people who I'd never interact with, you could tell they're like, hey, this guy's actually pretty interesting. He's pretty smart. I, I like this guy. And so one of the people on this list is this guy Ethan. And so Ethan is, Actually not even at Twitch. He's the VP of Amazon Prime. Oh, okay. And so he's just on this list cuz when Amazon acquired Twitch, he was part, he was like the adult that they put into Twitch essentially at the time.

SAM

And now he knows you.

SHAAN

And so he reached out at one point and was like, hey, by the way, I love these emails. Uh, like I wish we had gotten to work together. And I was like, I didn't even know he was on this list.

SAM

Does he work, not work there anymore?

SHAAN

He, he runs, he's like VP of Amazon Prime. So he's at Amazon Prime now. And so, so anyways, he replied to my deck. I, I sent this out. I said, hey, by the way, here's what my decade list was. And here's how I did. And so he was like, I got mine lying around here somewhere. So he sent his back to me and, and he also said, what are yours for this next decade? So I don't know how much I should go into this, but it's interesting. Should I tell you the this decade ones and what he said? Because I think he's pretty wise and his feedback was pretty wise. So mine for this decade is total financial freedom. So that's $6 million in the bank that is working for me. So I think if $6 million is out there working at market rates. So like 7%, 7% a year. Yeah, $100,000 and $400,000 a year of just the interest. My life burn is not that high, so I will— I might be— I'll only be going up.

SAM

You'll have a 10-year-old.

SHAAN

Yeah, I don't think it'll be that expensive. Like, I live as extravagantly in a very expensive city right now, and we're not close to $400K a year. But okay, so that's one. Number two is 70 million people, which is 1% of humanity. Considers me like one of their favorite teachers through things like the podcast or books or anything else. The next one is like have a healthy lifestyle that's not using willpower. So like just find food I like that's also healthy, find exercise I like that's also good for me. I don't have that today. I brought back the standup comedy set, so that's back on there. And then, or the last two, one is live in walking distance of 5 households that I love.

SAM

And great one.

SHAAN

That I think is the most important one.

SAM

That's the hardest one.

SHAAN

And the hardest one.

SAM

I completely agree with that. I can.

SHAAN

So that's why I'm trying to go move next to Ramon and then I'm gonna try to drag you there. I'm gonna try to drag 5 of us together.

SAM

I love it. I think that's a great idea. Well, I remember when I was poor in Nashville, I lived in a predominantly Black neighborhood in the projects and it was the happiest I was ever been cuz I would go on my front porch and see my neighbors and we would chill and kick it and I was way happier because I had that cul-de-sac.

SHAAN

And walking is a key thing here because when it's walkable, you don't have to plan. You can spontaneously hang out, you can dip right back to your house. There's no obligation.

SAM

That's why college is fun.

SHAAN

That's why college is fun. Exactly. I think I'm just chasing college really in many, many ways of my life.

SAM

So I, mine in 2011 was like earn $100 grand a year. Okay. Buy a Rolex, have a certain pair of jeans that I wanted, a leather jacket.

SHAAN

Wait, what was the jeans?

SAM

I'm a Jean Willie jeans. Cause I was really poor when I did this.

SHAAN

Okay.

SAM

And I achieved all of them. Unfortunately, which is like not—

SHAAN

so at Twitch they have this goal setting thing because I'm always like, they ask for a goal and I'm like, well, do you want me to say that super aggressive?

SAM

You want like a 7 out of 10, right?

SHAAN

Or do I do what other people do and just sandbag it? Because then you look good because you hit your goals. And they— the 7 out of 10 rule is what they said too, which is 7 out of 10. You want— if you're hitting 7 out of 10, you're appropriately aggressive but not unrealistic.

SAM

Yeah, I agree with that. Can we talk about one idea I have?

SHAAN

Yes, go for it.

SAM

I've been looking into membership programs. I'm very interested in those. So like group buying. Um, so we've talked about it where you pay a fee and you get access to discounts, right? AARP is an example of one, huge business. AAA is an example of one.

SHAAN

AARP, you said, has like 3 million members or something, I believe you said.

SAM

No, I think 40 million. I mean, I think that like the majority of Americans who are 50 years and above have a membership. I bought a membership just to test it out. To AARP? Yeah, it's only $7 or $8 a year. The majority of the revenue comes from people who use their insurance premiums or insurance policy.

SHAAN

Gotcha.

SAM

Huge business. Huge, huge, huge. It was kind of scammy, actually. And so I investigated FoundersCard.

SHAAN

Yep.

SAM

This thing called the Select card. Have you seen it? They have billboards. Not huge businesses from what I gathered. This is all public. I think if I guess that FoundersCard is $10 million in revenue, Select is $2 million in sales. But other than people, 100% profit because you don't have any costs. Right. And I talked to the founder of WeWork about this when he spoke at HustleCon, and he told me that they had that as well for their members and no one used the perks. Yep. Why do you think that is?

SHAAN

Why do people not use it, or why are these not bigger businesses?

SAM

Why both? I was— I'm shocked at how little they are. Now, the angle that you could do is if your Founder's Card— they claim to have 30,000 members— you have to clone or steal from Brex and launch your own lines of credit.

SHAAN

Right. I think the problem is you get these like non-compelling discounts. So you— the people who are incentivized to give, to partner up with these are people who want users. So by definition, they don't have a lot of traction, which probably means they're not as attractive.

SAM

I don't think that's true necessarily. You have Shopify discounts. If you use the discounts, they will make— like, why wouldn't Zoom give you a discount? They just say that, right? We're going to spend this money to acquire a customer anyway. We'll just give you the CPA, right?

SHAAN

But like, is a 15% discount new as exciting to me for like signing up for this card, for this membership, right?

SAM

Like, I don't know. I'm still trying to think about it.

SHAAN

The thing I was telling you was if I went to your site and you just said, what do you use?

SAM

And then, yeah, I use Mailchimp, I use Shopify, and they say, boom, you'll save this.

SAM

FoundersCard makes 100% of their revenue from the membership fees. Why? I don't know. It's a weird business. I'm trying to understand it. If I was FoundersCard, I would launch a bank So I would do it Brex. What Brex does is the care, or what's it called? The, the fee that credit card companies, the 4%. Yeah. They probably go to Mastercard and they go, give us 2%. Right. And you get the other 2. And so that's what I would do.

SHAAN

You're interested in doing this for the hustle or you're dabbling. And so if you're out there and you, what types of products would you offer the discounts to? Things like Shopify, Mailchimp, software, software. And what are you curious about? Why don't you just do this? What's the, what's the risk?

SAM

Likely.

SHAAN

Will likely will. And so if people are listening to this and they want that, how do they signal that to you?

SAM

Tweet at me, @TheSamPar.

SHAAN

@TheSamPar. Just tweet the word yes and he'll know what you're talking about. Yes.

SAM

Okay.

SHAAN

I like that. All right.

SAM

Do you want to talk about Casper?

SHAAN

Yeah. You were researching Casper when I walked in.

SAM

The S-1 came out an hour ago, so everything I'm saying is kind of summary that may not be accurate. Right. But the gist is close because I couldn't read all of it. From what it appears, they've got $50 million in cash, a $50 million loan that is $25 million drawn out, and they lost $70 million last year in cash. Right. So they're going to run out of money in 6 or 12 months. The valuation is $1.2 billion. They're trying to go public right now. Typically, I think I just did a quick search. I think these companies trade for 15 to 20 times earnings. I don't see how on earth this is ever going to work.

SHAAN

Right. When I walked in, you just kept saying, "Bad, bad." Yeah. I was like, "How is it bad?" I don't—

SAM

this is like— I hope people don't judge too much. I've only looked at it for 20 minutes. I don't understand how this will work. Right. Horrible. That's what I would say.

SHAAN

Horrible. And what— okay, if you were taking the other side of it, what do you think is the most promising part of the business?

SAM

What's the most promising thing? They spend $1 in marketing and they make $3. They have well over a million customers. So this whole own the sleep category, it could work. Mm-hmm. I think that could work. They should not be located in New York. They should not have raised all that money. They should be in, in—

SHAAN

how much did they raise?

SAM

200 or 300, many hundreds. They should— all their customer service should be located in Hoboken, New Jersey, and the company headquarters should be there and, or like somewhere else, and it should not be run like it's being run. But what the fuck do I know? They built it. They probably know.

SHAAN

Yeah. No, I think it's interesting. It feels to me like this is something that they should have sold to one incumbent, like some old school mattress company that has a— Target should have bought them and doesn't know. It's like, you know, digital is the way of the world and these guys have really pioneered the digital space for mattresses. Let's buy this company versus going public. You really have to have a really compelling story or financials in order to to do well.

SAM

And I'm almost positive that there's 5 founders and not one of them owns more than 5% of the business. Right. Which— so if they do that, $1 billion, not one founder is going to get paid more than $50 million for creating billions of dollars worth of value.

SHAAN

You wanted to talk about Gumroad too.

SAM

Gumroad. The thing about Gumroad is it's a cool service that lets you sell PDFs and other things like that. Electronic files.

SHAAN

Right. So if you make a little ebook, you can sell it for $10. Gumroad is a super easy way to do that.

SAM

I've made thousands of dollars off of Gumroad. Right. I love it. I think it's badass. I don't think that there's anything better. They raised $12 million. The guy who started it was the second or third employee at Pinterest. He probably would have made money if he stayed there. He raised $12 million, 4 or 5 years in, fired everyone, moved to Utah, and is running it way differently.

SHAAN

Super lean now.

SAM

Very lean. In their eighth year of business, he releases all their numbers. They did—

SHAAN

if you want to see these numbers, he's on Twitter. His handle is just @shl.

SAM

I don't know him, but he's I kind of like him from his Twitter persona. They did $70 million in transactional volume, $5 million in net revenue because they take a fee of the sales and only $250,000 in profit.

SHAAN

$15,000,000. $215,000,000.

SAM

Horrible, right? Horrible.

SHAAN

It's a great product and a horrible business.

SAM

It doesn't have to be. Maybe he should be charging like a monthly subscription fee instead of a percentage. He should charge a I actually don't know if they do this anymore, or if they do. He should charge a monthly fee of $20 a month for every creator and a percentage of sales, right?

SHAAN

Yeah. I don't know what it is. He's blogged a lot about like this journey of like, well, I was at Pinterest and financially that would've been a good move. And then I raised money and I thought I was the shit.

SAM

And then like he raised $12 million at age 20, right?

SHAAN

Exactly. And so he was doing really well. The product is really interesting. And then he kind of realized, look, this business is not gonna live up to those expectations. I gotta like, you know, I gotta changed this, so he radically changed it, which you got to give him credit for. I mean, to be 8 years in and at that level, you know, on one hand, we did that much revenue in our second year, right? And I see this a lot. I see great products that are fun and useful and helpful, but they're not great businesses.

SHAAN

Well, I think Reddit's going to be a great business, but for now, I don't see it, but I hope it is right. The revenue is growing like crazy.

SAM

Is it? Yeah. Oh, thank God.

SHAAN

Yeah.

SAM

I just couldn't imagine advertising to that crowd.

SHAAN

Right. Yeah, it's tough, but their revenue is doing really well and their growth, their user growth and their engagement growth is like going through the roof because they finally built like mobile apps and they actually are working. That's awesome.

SAM

So I saw Steve Huffman at CES. I don't know him as a friend other than a brief conversation. I love Reddit. I love Reddit. If it were a nonprofit, I would— I wouldn't mind. And I'm as capitalist as it gets.

SHAAN

Right. Okay. So I have one which is training and compliance. So Now that I work at a big company, they have so many like mandatory compliance things like anti-bribery training, gender training, sexual harassment training, whatever mandatory things that you got to do. And the content is all really bad. And, and I've also seen this, my buddy works with a lot of schools and schools have to do like the teachers have to do professional development. And so the government gives schools a budget to do professional development. And so they go out and they buy whatever is the best training and professional development stuff for these teachers. And he showed me some of the videos that they have to sit through and it is godawful. And so if you're a company that goes into an unsexy space and you just committed to like, we're going to make the training compliance curriculum and content that doesn't suck, I think you do really well over time.

SAM

So let me— I might be able to blow your mind here. I don't know the numbers off the top of my head. I'm Googling it as we speak. So there's a company in Nashville that does this for nurses. It's called HealthStream. I just pulled up their numbers. Market cap, $852 million. P/E ratio, $57 million. Wow. Yeah. Wow. That's like half of it. Or I don't know what Facebook is. That's up there. What do you think their revenue is? Let's see. Their revenue is in fourth quarter, their revenue was $60 million. So not huge revenues, but not small. But they're doing exactly what you're describing for nurses.

SHAAN

Right. And I think each industry has their own. Like, I'm sure pilots have a whole set of compliance and training and whatnot.

SAM

And people don't realize how simple it is. I'm almost positive it's just a series of videos.

SHAAN

It's just a series of videos. There's basically no technology involved. The hardest part is the sale. And like, you know, there are established incumbents that have been selling year after year the same content to the company.

SAM

So what category is interesting? So sexual harassment is like—

SHAAN

So the big one that's interesting to me is like all of the new, uh, social and moral things that like, I don't even personally like fully understand. So like at Twitch, all of a sudden it's like we have a gender neutral restroom. People put— when you sign in to come meet somebody, you have to say what your pronouns are. He, him, her, she, whatever, right?. And I think for a lot of people, like for me, like this is like brand new. You don't, you don't know the etiquette. For everyone that's brand new. You don't know the etiquette. And there's sort of like, you sort of feel dumb asking and you also don't want to like offend people by doing it wrong. And so I think that these sort of like social norm, like this new social etiquette is one that's there, but that's not as like, who's the provider for yours? I don't even know. 'Cause it comes through Amazon. So Amazon might have their own in, in-house for like a lot of this stuff. But like, you know, every company's gonna need this. Like a company, if you got 50 people, you need to have like training and compliance stuff for your, for your employees.

SAM

And so that's interesting. Yeah. My good friend used to work at HealthStream and they're in Nashville where I went to school. And I think they only have like salespeople. Right. And it's like that. I mean, it's a sales organization.

SHAAN

There's a big business called LMS, which is learning management system companies. You buy this like crappy SAP learning management system and then the videos—

SAM

SAP makes that?

SHAAN

Yeah, they bought the big LMS system that was out there. I think SAP owns it now.

SAM

That's crazy, man. This is the benefits of working at a big company. You see you see so much opportunity that I have no idea exists. Correct.

SHAAN

And what I have to do is just catch myself because it's always the annoying thing. And then I just have to reframe it. It's like, no, this is the opportunity thing, right? Like whenever there's something that's like a real pain point that we have to do, or it's really hard for us to do, but we have to check these boxes. I'm like, oh, that's where we would buy a solution to this problem. And, um, so yeah, I think that's—

SAM

What budget do you have that you don't have to ask permission?

SHAAN

Sales tools, honestly, which is why Salesforce, I think, does extremely well. And then anything around trust, safety, compliance, like you have to ask. You don't have to ask.

SAM

You buy it.

SHAAN

Well, like you have to ask about a certain number for everything, but like you're likely to get it when it comes to, you know, security, trust, safety.

SAM

This is why I don't want to do e-com is because I hear about this and I'm like, why would I waste my time when like this is like predictable? You have a company that makes $200 million in revenue and they're valued at way higher on revenue than— right. Casper is going to—

SHAAN

so have you— so have you heard like this zone of genius term?

SAM

You find your flow in this particular category.

SHAAN

Yeah. So it's basically the intersection of like, uh, what you are really good at and what you enjoy, what you enjoy and what the market wants and is willing to like pay you for. Right. And that's the zone of genius. Zone of excellence is just what you enjoy and what you're good at, but not necessarily what the market wants badly. And so that's kind of how I think of all opportunities now is like, there's so many opportunities. Might as well pick the one that ticks all three of those boxes. Like I'm really good at, I enjoy doing, and the market really wants, and then let the, let the chips fall where they may.

SAM

Good point. What else you got? Anything else? What we need to do is just make a list of all these big corporate needs.

SHAAN

I have such a list.

SAM

Yeah, you told me you never shared.

SHAAN

I need to share that with you.

SAM

I've never worked at a company, so I'm envious.

SHAAN

The simplest version of this that made me make this list is when I saw the, like, the iPad at the front. Everybody has this now. The iPad at the front.

SAM

Huge company.

SAM

You could have a team of 10 developers.

SHAAN

Exactly. Less even if you wanted to.

SAM

Obviously, I meant like 10 devs with like multiple customers.

SHAAN

Right. I'm saying to start with, you could start this with zero. And it's something every business actually wants and will pay for. So that's where I was like, oh my God, the needs of a big company, you just need to write them down. There's some that already exist and then there's, there's so many more that don't.

SAM

You know, you had a guy on here named Keith, real estate.

SAM

Yeah. I messaged him and I was like, dude, can I just come and sit in your office for like 4 days?

SHAAN

Right.

SAM

I won't say anything. I'm just going to sit there. I'll do whatever you want. I'll clean the floors.

SHAAN

Yeah.

SAM

But just let me sit.

SAM

Well, that's exactly what we're doing.

SHAAN

So that's one. And then the other one is to— I think kind of where you're going was less like, hey Keith, you're a badass, how do you lead? Yours is more like, what problems do you have in the real estate world that I know I could solve?

SAM

But I didn't tell him that, right?

SHAAN

But that's your motive.

SAM

I said, I'll sit there, I won't say a word. If you want my opinion, I'll give it. Right. And if you want like an errand run, I'll handle it.

SHAAN

Yeah. I think this type of like rotation should be like a staple of 100% of what people do.

SAM

I was like, I won't say, I won't say shit. And I'm not even remotely a big deal, but I certainly don't need to go work for someone. And I 100% would do that. Right. Without a doubt. And I, I'm going to do it. Yes. I'm gonna go down there.

SHAAN

I'm gonna, he said, yeah, I'm sure he'd say yes. Yeah.

SAM

He said, yeah. I go, dude, I won't say a word. If, if you want me to say something, I will. But other than that, I'll— you just say you want coffee, I'll get it for you. And I have a feeling I'm going to learn more in those 5 days about multifamily real estate investing than I would reading for months.

SHAAN

One last idea that's kind of like that. So I've been on a bigger learning kick because I got a little more time on my hands to learn things. And so I'm learning all these things that like you read a book, you watch some YouTube videos, whatever. But I more and more, I'll frame it as a business opportunity, which is there are so many great books out there that should just be online courses that are more actionable. You know, they teach you the principle, they give you the worksheet to like do the thing yourself.

SAM

Have you seen MasterClass's new business courses?

SHAAN

No. What is this?

SAM

Bob Iger, Howard Schultz.

SHAAN

I've seen that.

SAM

Yes. Are on MasterClass. I'm buying them.

SHAAN

Oh, nice. Yeah. So that was a, that was one of the ideas I had when I was thinking about business was MasterClass for the enterprise, which is kind of like what they're doing now where they take CEOs and they, they make MasterClass out of it. But I'm just thinking for the average person. So the book I was actually thinking about was The Game. Did you read The Game when you were like—

SAM

everyone read The Game.

SHAAN

Everyone wrote The Game. The Game, except for people who didn't read The Game. The Game's like a book about— it's like a guy who became a pickup artist.

SAM

But we were like 15 when it came out, so of course all of us would have read it.

SHAAN

Someone— my girlfriend gave it to me when I was 18. I was like, oh, this is a sign. If my girlfriend gives me a book called The Game, says you need to know this—

SAM

even girls read it because it's entertaining.

SHAAN

It is entertaining, very entertaining. You should read it for the entertainment. You'll also learn some things about human psychology and people that are applicable. But if you take the game and you, if you created the sort of pickup artist version of a, of a course right now, I think that would do really well through Facebook. Um, I think that, um, other things that are like, like I'm, I'm learning one thing about like writing jokes right now, like the craft of writing jokes.

SAM

Does the masterclass have that? I think they do actually.

SHAAN

I took the one they have where it's like Steve Martin teaches standup comedy. No, I hated it because it's very surface level. And, you know, he just does like a 3-minute video where he's like, you know, the thing about comedy is you got to be authentic. It's like, that doesn't help me.

SAM

Like, what I mean is authentically self, it's not funny, right?

SHAAN

There's this great YouTube channel called Casually Explained. Have you ever seen this?

SAM

Yeah, he's funny. He's just like a nerd, right?

SHAAN

He's a nerd. He's just very monotone voice and he does stick figure like stories about stuff.

SAM

It's like better than—

SHAAN

so he has one that says how to be funny or like how to write a joke, and it's way better. If there was a course version of that, I think you could sell that at like a very low price to a lot of people. So this is a few broad skills that people want to know. Like a lot of guys want to know how to, how to pick up, pick up women. A lot of people want to know how to be funnier. A lot of people want to know how to write better, and nobody teaches those practically.

SAM

I'm not convinced that a course business, the way most people think about it, I don't think they can be big, big, big. But I can tell you, I've got my very best friend. He makes a wonderful living. Yes. And then I've got two other friends that probably make eight figures.

SHAAN

On courses.

SAM

Yeah, but they have companies.

SHAAN

8 figures is more than I would expect for course. I looked at like the top Teachable courses and the top—

SAM

like, those aren't capacity, those are just guys, right?

SHAAN

Just individuals.

SAM

They make like no companies, low millions, like $1 to $2 million. Like that guy Grant Cardone, he probably makes $30 million a year selling education, right?

SHAAN

But he's got like a blended model where he's like—

SAM

you know Ramit, Ramit Sethi, right? He's one of my investors. He's never told me his revenue. I have no idea what it is. If I had a guess, I would say it was north of $10 million.

SHAAN

Okay.

SAM

That's pretty good. Well, no, I, it has to be north of $10 million. Cause I think at one point he had 60 employees.

SHAAN

Oh, wow. And that's for her and his business is free content, books, and a course.

SAM

Yep. And I don't know this for a fact. He's, I never asked him, but like he has a blog post on the Tim Ferriss blog where it's called like how a $5 million launch week.

SHAAN

So this is not like a revolutionary idea. I just personally think it's under, exploited. And again, something that you can do if you're passionate about and you know about a niche topic or skill, and there's enough people who want to know about that, who want to develop that skill for themselves. And school doesn't teach you most of the skills that you want to know to have like a good, enjoyable life.

SAM

Yeah, I buy courses all the time. I bought Ramit's course, even though he's my friend and investor, right? That's a tip, by the way. If you have friends who have businesses, don't ask for discounts. Buy their shit, right? I bought his thing. Got so much value. Fuck this course. I bought it.

SHAAN

So much value. I just bought it 2 weeks ago and I started going through, so I've gone through about half of it.

SAM

It's awesome.

SHAAN

Yeah, it's pretty good. The thing is, I, with his, what I like that he does is his thing is about— and as you're doing the course, you know, you just see him doing it so well that you're like inspired. You're like, yeah, this is so engaging. Okay. I believe that this works. And, uh, I think that's awesome whenever you can sort of like embody the product while you're doing it.

SAM

It's amazing. I don't know what he charges for it now. $100.

SHAAN

I got it in like a Black Friday sale type of thing for like, I want to say like $100. It was, you know, it was pretty pricey. But like, if you're doing a business, you're going to make that money back one day.

SAM

By the way, our company, I buy courses. I don't even think, I don't care how much it is.

SHAAN

That's just the policy. That's how I am with books. I have an unlimited book budget.

SAM

I don't care. The most expensive course has been $5,000. Don't even think about it. And I think a lot more people are like that than you think.

SHAAN

Yeah. My uncle, who is, I'm going to bring him on because he's big in real estate. And I asked him, you know, how did you—

SAM

the guy who owns the gyms?

SHAAN

No, this is my uncle. He owns multifamily real estate.

SAM

And so he was at HustleCon.

SHAAN

He was at HustleCon. He was like, yeah, the way I learned, I, I paid— I spent $180 grand for myself and 4 people who I wanted to be on my team to come to this real estate, like, workshop. It was like $30 grand per person. And he's like, 4 of those were basically flushing money down the drain. Like, they didn't do anything with it. They didn't— like, they walked away and it's like the information left their head. And he's like, I learned a lesson there, which is like, if you're the type of person who will get the value from it, no price is too high. And he's like, I knew that I would like make something out of this course. And I did. He's built like a, you know, $100 million plus real estate portfolio off of what he learned in that first course.

SAM

And I think this is the difference between broke people and not broke people. I won't say broke because money isn't correlated to success. A lot of times people who achieve what they want and people who don't, which is they think, oh, that's way too expensive. It's like, no, no, no, no, no, that's not how you look at it. You look at what's the value that you derive from it, and is that an ROI positive thing?

SHAAN

Right. Okay, cool. We should wrap up. Good stuff. So we're gonna do this every week?

SAM

Every Thursday.

SHAAN

All right, great. If you got ideas, send them to us. If you don't have Trends, get Trends. Uh, the best part of Trends is the Facebook group, by the way. I've been meaning to tell you this. Everyone says that the info is cool and it's like good because the group has stuff to talk about, but you know you've built a badass Facebook group, and that's what it is.

SAM

For the record, when we said we were gonna launch it on Facebook group, everyone at the company, I wanted to do it. They were saying it's a horrible idea. I'm like, I don't think, I think—

SHAAN

No, that is the best idea. Uh, cuz I check Facebook every day and I would, I would not go to trends.co and just go click your forum. I would not do that.

SAM

Yeah. The Facebook group's awesome.

SHAAN

But the, the, the ideas in that group are so high quality, or the, just the conversation is so high quality. It's like, this is a paid membership Facebook group that I do not regret.

SAM

Buying. So hopefully when we get 30,000 people, it will also still be good.

SHAAN

Yeah. How many people are in it today?

SAM

In the group?

SHAAN

In the group?

SAM

Yeah, maybe 4,000.

SHAAN

It's doing well for like— like normally as things get bigger, yeah, it degrades.

SAM

And by the way, there's no community manager. It's me, right? So there's no one— there's zero self-regulation other than the employees who work here, but no one's job.

SHAAN

I think the filter is the price because the people who come in, they are like somewhat legit, and people who are legit, like they behave well and they like say smart and interesting things and like, or they say nothing.

SAM

Well, thank you. And sign up trends.co.

SHAAN

Yeah, cool. All right.

SAM

See ya. Boom.