EPISODE
41

#41 - Dating app that has an admissions process like Harvard

Feb 05, 2020·62:00·Sam & Shaan·Listen·AppleSpotify
0:0031:0062:00
16 moments · 230 paragraphs · synced to the second
SHAAN

What's up guys, Sean here. I got a couple announcements for you. So we'll start with a little celebration. We crossed the 1 million download mark, which is amazing in just, I don't know, 6 months that we've been out. So that's kind of incredible. Didn't think it would get this far. Obviously you got a long way to go. In the words of Dr Disrespect, we're all the way at the tippy top of the mountain, but we're only halfway up. Okay, so a couple other announcements. We've been doing these brainstorms, me and Sam from The Hustle, And they've been a lot of fun to do, plus I think seem to be the favorites from listeners, more so than the interviews even. So we actually are gonna do what, you know, most projects and startups should do, which is follow the demand. So those episodes are the ones that get the best feedback, they get the most listens, and they're the most fun to do. So we're gonna double down and do more episodes of that style. So we'll still bring in awesome guests who can tell us about their company and how they did it. But in fact, we're gonna invite them in instead of saying, hey, tell me your life story, we're gonna spend the time with them saying, hey, okay, you know, how did you do what you do? And what else do you see out there? Brainstorm with us. And it'll be more casual. And I think it'll be interesting to see what really smart, successful people who are, you know, they're operating their company sometimes for 10 years, but they see all kinds of other opportunities that they can't go chase. And they have this list of ideas that, you know, they'll never get to. And so I want to see that list of ideas. I want them to come share that on the podcast. So going forward, we'll be doing more episodes like the brainstorms. Hope you guys like that. Okay. So those are two, two announcements. And then this episode is with Amanda Bradford from The League. The League is a dating app. She built this app because to solve a very simple problem that she was having. She would match with somebody on a dating site like OKCupid or Match or Tinder or whatever, and before actually going to meet the person in real life, she wanted to know, is this a real person? You know, does this person— is this person who they say they are? Do they have a job? You know what, I want to kind of know about this person beforehand. And she wished that the dating sites would sort of vet the people in the dating pool by But they didn't. They just wanted to grow at all costs. So they didn't care. You can make as many accounts as you want. And so she created a dating app that would vet people. It has an admissions process, sort of like you're applying to Harvard. But, um, right, cool company. And it was a fun conversation. So hope you enjoy this episode. This is probably going to be the last one like this, or at least on a regular basis where it's, hey, it's all about our guests telling their story from sort of start to finish. And going forward, we're gonna be doing a lot more brainstorms with me and Sam. Hope you guys like that. One other thing, the Facebook group is popping off right now. I think I just approved 100 members to get in. So if you go on Facebook and just search My First Million, it's called like My First Million Startups Investing and Side Hustles. And it's basically just a community of people who are hustling to make, you know, get businesses off the ground and make their first million. And I like it. I don't even, I mean, I'm in there as a participant. Some of the guests from the podcast are in there as participants, but it's just a cool community of listeners. Okay, that's it for me. Enjoy this episode. Thank you for getting us to the 1 million mark. And yeah, we're only halfway up. So you're here, you— we, I don't even know how we got connected. I think we got connected on Twitter.

GUEST

Yeah, I'm not, you're one of my few Twitter friends.

SHAAN

You don't have that many Twitter friends?

GUEST

No, I was one of those people that started and only followed a couple different people that were in industry. Leaders, and so I don't have like regular friends on Twitter.

SHAAN

I make all my friends on Twitter. In fact, I told Sam this, I, um, once a month we'll just host a dinner just of people I've only known through Twitter. I'd never met them in real life.

GUEST

Oh, that's cool.

SHAAN

And those have become some of my like good friends now.

GUEST

But that's like a Twitter tea party.

SHAAN

Yeah, that's a good one. Yeah, we call it the Twitter dinner, but maybe Twitter tea party is better. Um, okay, so Amanda, you're here, uh, you're the founder of the League. So we're gonna go all over the place in this conversation, but let's start by giving people a sense of who you are, what you built, and what makes it interesting. So give us the rundown.

GUEST

So I created The League, which is a dating platform, now a community really, 'cause we do actually work for single and non-single people alike. At this point, most of the users are single that use The League. So first and foremost, it is a dating app. And the concept behind it was really focused on designing it for career-oriented, ambitious people that didn't have a lot of time on their hands and didn't really wanna play a game of Angry Birds every time they wanted to go on a date. So it was for the people that—

SHAAN

A game of Angry Birds?

GUEST

Was that really just— Well, you know, most dating apps were so gamified. Shot, shot. And they're all there to drive engagement numbers through the roof. And then, you know, a lot of them were doing advertising revenue models at that time. So they were really incentivized almost not to help you find a date, really to help you just keep swiping. So I just felt like it was so much time to even use these dating sites. And most of them were really bad. And the people I met, it wasn't so much even that the people on the dating apps were bad, it was just the way it was designed was not designed for efficiency at all. And so I felt like I could just redesign it. And so I started thinking about it and wireframing it. And then I was graduating business school, and I decided I might as well just try building it, and at least it could work for me. Dating app for one.

SHAAN

So you started this back when?

GUEST

Uh, how many years? So now 5 years ago.

SHAAN

So 5 years ago, and fast forward till today, give us a sense of how's the business? Is it big? Is it small? Is it just getting started? You know, like, give us a sense of scale of the business so we can understand. You Started there, how far has it come?

GUEST

Well, yeah, for, I mean, for a sense of scale, we started in San Francisco with 419 users. So, and that was November 2014. Um, and so fast forward at this point, we're well over 100,000 daily active users and we're in, uh, 70 cities. We just launched Singapore, Mexico City, uh, Australia. So we're now officially global. So we've, you know, but we went really slowly and carefully. Like we don't have a Snapchat, like trajectory curve. I mean, we, we really built each city almost by hand. At the beginning and then automated what we had been doing manually. I mean, I remember in San Francisco, I was literally manually going through profiles and saying, "Okay, you put in a good profile, you're in, you're in, you're in," and like—

SHAAN

'Cause there is like an admissions—

GUEST

essentially being the bouncer.

SHAAN

There's an admissions component to it, right?

GUEST

Yeah, so we, you know, the idea behind it was, hey, if we, all the users that have these half-baked profiles or are just window shopping or are there to message you and catfish you or, you know, just kind of the crap users that just happen to— to find themselves being drawn to dating sites everywhere. I mean, it's a problem in the whole industry. If we just screen them out from the beginning, then we don't have to worry about them affecting the user experience. So we basically have this, like, very curated community of people that actually want to be there, that want to find a date, that put a good profile together, that aren't lying.

SHAAN

So is it fair to say you guys curate not just people that are real, but people that are also, like, professional and kind of have their shit together? Or it's not that way? Yeah.

GUEST

Well, I mean, it's definitely geared for those people that are like, look, I will trade time for money, and I do want a platform that will help me find my partner.

SHAAN

What does it cost?

GUEST

So we have an admissions model. So if you put together a really great profile and sort of the community that you're applying to needs someone like you in the community, there, you know, we do let people in for free. We call it a guest access. And then we'll also, you can pay to kind of skip the line and get expedited review. And then we'll help those people put together a good profile, give them optimization. So it's kind of like Um, you know, you can pay to essentially, you know, have more visibility, be seen by more people. And then dating, it ultimately—

SHAAN

Kind of like university. You pay a little bit, your kid gets in.

SHAAN

And you were just telling me right before we started that you got engaged. I did. So the question is, was it officially off the market? Was it through the app or was it, you know, real life serendipity?

GUEST

No, it was actually through the League. Like, ironically enough, I was— we always joked that if it didn't happen through the League, I was going to have, you know, a hell of a time explaining it. Yeah, I was going to say, no, I actually—

SHAAN

it either was going to happen through the League or you were going to lie and say it happened through the League.

GUEST

We were going to have to come up with something.— but no, it actually did. I met him in LA, so I joined the LA league. I decided to move my location, having dated in San Francisco and decided it was time for a little break.

SHAAN

What was wrong with the San Francisco market?

GUEST

No, it was good. I just have been here, what, 10 years now at this point. I knew the market really well, and I felt like I was— I joked, I felt like I was— you're standing on the edge of the pier seeing the boats come in because I knew, you know, I'm basically running this marketplace, so I can actually see. And I was like, or I could go to LA where I haven't met anybody. Right. And so it seemed like a—

SHAAN

And when you saw his profile, what did you see? What caught your eye?

GUEST

Well, he's a musician, so he's playing a guitar. And yeah, he has kind of a different vibe than what I was, I guess, wanting to— Well, yeah, wanting to try something, I think, a little bit different than me. So we are very different, like, on our Myers-Briggs. I don't think we're very similar. So we definitely complement each other. But I think that was part of, you know, part of what I love about the league. Working in dating is that you're essentially like working in human psychology every day. And so much of relationships is, is kind of about understanding yourself and what you're looking for and what your childhood patterns are and what is like a healthy relationship. And so I think, I think the process of dating is actually quite therapeutic in some ways.

SHAAN

So do you almost feel like you know too much?

GUEST

I think that, well, I know too much about the, like, the top of the funnel, if you will, of like, you know, how to optimize your profile and how to make sure your league score goes skyrockets. Like, we all know at the, at the league—

SHAAN

what goes into that?

GUEST

We all know how to hack our own lead profiles.

SHAAN

Is it photo selection? What are the key things?

GUEST

Well, of course it's always photo selection. I mean, the higher res, the better, you know, better looking profile you have, the more model-like the photo works. Honestly, it's the better your score is, unfortunately.

SHAAN

Um, did you see this?

GUEST

I always tell people, like, glamour shots exist for a reason, guys.

SHAAN

They work. Did you see this show that came out on Netflix called The Circle? No. All right, so, um, so Netflix is pushing this hard. So if you open up Netflix, you're gonna see the Circle up top. It's basically their first game show. But what's interesting about it, what you said reminded me of it, is they put these 8 people in a hotel. So they're all locked in the room, they can't go out, can't meet each other, but they, uh, each create a little profile. And so the first thing they do when they get to the room is they pick their profile photo. And, and some people choose to catfish. They're like, you know, it's a guy but he's playing, he's playing his girlfriend. He's like, she looks so sweet. People here will like her. And so it's a game like Survivor, except you're not out in the wild, you're just locked in a hotel room. And all you do is you put up your profile with a couple photos and a little status or a little tagline, and you message each other. And then every, whatever, couple days, you rank, it's like rank all the other players and who you like, who you wanna keep. The bottom player gets ranked, gets kicked out. And so it's very interesting in this because some people were trying to choose like the model photo. Everybody listed themselves as single 'cause they're like, look, people will wanna engage a little more if I list myself as single. But it's a fun show. And I feel like it'll be—

GUEST

Did they move around a lot through the weeks? Like, were there first impressions?

SHAAN

Yeah, so basically the first impression would be like, whoever was at the top would go down. And actually, the optimal strategy was sort of to float by in the middle so you weren't seen as too big of a threat. Because if you're too beautiful or too likable, some people would have a strong first impression either for or against you. But you were almost too polarizing. Like, you wouldn't make it all the way to the end of the show. And so I thought that was interesting. I don't know.

GUEST

I see what you're saying.

SHAAN

It's a bad show, to be clear. It's a really bad TV show. But the psychology and as that they're talking through like why I'm picking this photo because I want to show this other side of me, right? My first photo was really professional, so my second photo I need with my dog.

GUEST

Yeah, somebody else besides yourself in one of the photos that you care about something other than yourself.

SHAAN

And what do you feel about like people who put a photo— like let's say, uh, you know, I'm a guy, I put a photo of myself and another girl but it's a friend, uh, good move, bad move in a, in a dating app?

GUEST

I mean, if you, if you really don't have any other photos, it's better than not, you know, not putting it. And if it's a photo of you and it's better than a bad photo of another one, it's still fine. But I would say—

SHAAN

Not optimal.

GUEST

Not ideal. Again, it depends on how much you're trying to optimize. You know, I think, I think one of the things people like about The League is that you kind of cut your teeth or dip your toe in the water on the Bumble or the Tinders of the world, and then you're kind of ready to join The League and graduate to The League. And so people are really there and they're like, they have their shit together, they have their profile together, they want to meet someone, they want to go on like 2 dates dates, 4 dates a month, and they're kind of there for, not for business, that sounds wrong, but they're there for a reason, and so I think that's what we find works really well in the league is when you make a profile that sort of shows that, that you're taking it seriously, and you have the high-resolution photos, you've asked a friend with an iPhone to take portrait mode. I mean, it's not that hard, right? So just putting a little bit of effort goes a long way, I think.

SHAAN

So what I like about what you're doing is, you know, there was always like this sort of serious platforms like an eHarmony or a Match, and then there was sort of the very casual platforms, and the problem with the serious platforms was that they felt very old, outdated, and the seriousness was very much around marriage. Whereas sometimes you're looking for a serious person, but not necessarily like, I'm ready to be married right away. Right. And I think you guys found a sweet spot that's in the middle of the sort of ultra casual stuff and then the like, I'm ready to get hitched right away. Totally. Is that kind of how you thought about it originally? Or how did you sort of decide where to position yourself?

GUEST

I mean, honestly, I built it for myself, right? So I don't know if I mentioned that, but I, you know, I was using like Hinge and OkCupid. And I remember I was writing support tickets being like, you guys should really build this feature. And then, you know, so I kind of designed it based on my own issues. And at the time I was 28, 29.

SHAAN

You were in business school or came out of business school?

GUEST

I was still in business school, my last semester. And I was like, you know, having to drive an hour into San Francisco to go on a date. So every date I had to, you know, the cost was 2 hours of commute time. So these dates had to be good. So that's why I was like looking at everyone on LinkedIn LinkedIn and trying to find their Twitter and being like, okay, if I cross-reference him in this, and if you look at his Wikipedia page. So I was doing like, you know, legit stalking these people before accepting dates, which is work, right? So that was like, why can't the dating app just do that work for us? So, but anyway, so that's really who it is designed for, is like, I wasn't necessarily ready to like go and get married, but I want to start maybe dating more seriously, maybe dating with the eye to think about someone that could be a fit for marriage. Like, you're not 23. Yeah, a candidate. But you don't want to be freaking everybody out by saying, hey, I need to be married in a year.

SHAAN

Alright, it's 2020, new year, it's gonna be a big year, and you know we had to come in with some new awesome partners. So for January, we are partnering up with Microsoft and My First Million. That's right, this episode is brought to you by Microsoft, because whether you're just starting out or you're well on your way to your first million, Microsoft Teams can help your team hit the ground running with must-have features like real-time chat, editing, and video calling, and all-in-one, easy-to-use platform. Teams is a no-brainer at a price you can afford. Yep, there is a free version of Teams, as in it costs $0. See for yourself at aka.ms/thehustle. Again, that's aka.ms/thehustle to check out Teams, brought to you by Microsoft. Love it. Microsoft, that is a trillion-dollar company, right? We're talking about my first million. They're on my first trillion. So that's goals for everybody. They got there because they build epic products. Microsoft Word, Excel, PowerPoint. These are products that stand the test of time. And now they've come out with Teams to help teams chat, communicate, and work together. And I think it's awesome. All right, great. Let's get back to this episode.

GUEST

So yeah, I wanted to kind of make it more of a community. That's why we always say we're a community, not a dating app. Because, you know, we also have like groups and events. Like you can be in the yoga group or the dog— people with dogs and the surfers. And so it's, you know, not that that's like a giant use case that's necessarily taking off, but I think the point is we want to be more like a local kind of social network that is very social people, which happen to be often single people, but offering more of that kind of in real life. And that's what I love about what we're doing with this video chat is that we're actually putting people on live video together.

SHAAN

Tell people what it is. What's it called? What's the feature called?

GUEST

So we're doing two different things that are kind of both designed to get people closer in real life. So one is through video and it's basically kind of like Chatroulette back in the day. But, you know, Chatroulette was super random and you would just be paired with anyone in the world of like any, any age or any—

SHAAN

every third person was naked.

GUEST

Yeah, exactly. And I heard that that happened too. So basically we actually take your preferences into account. We know your voting history. We know who you've liked, who you've matched with, and we essentially put you into the same pool and match you in real time with someone that we think is going to meet most of your friends.

SHAAN

Other people who are online right now.

GUEST

They have the app open. At 9 PM.

SHAAN

At 9 PM. Everybody get on. It's a happy hour basically.

GUEST

It's kind of like serendipity in an app in a way because it depends on exactly what time you go that then you'll trigger the algorithm to go search for someone. If the match score is a certain amount, you kind of will get matched up. But if your score isn't, if you're not an acceptable match for each other, you'll keep looking. It's kind of like taking what speed dating, those old speed dating restaurants and bars would host them and just have to do all this manual labor to like move people around. And now you can just do it with, you know, pushing a button. So I think that's going to be a huge trend. And then the other trend that we think is super interesting is getting people in real life offline at the same place at the same time and just helping them sort of navigate their social nightlife. Correct. So we call that like Party Scout. But it's basically if everyone's going to the marina on Thursday night, who's 28 and single and, you know, in my city, maybe I should go to the marina instead of going to Hayes Valley that night or whatever. So those are some of the, like, I think trends that will be coming.

SHAAN

That's where the puck's going.

GUEST

That's where I'm excited about, I guess. It's unclear how much monetization that stuff happens, you know, comes with. But I think, I think that's where it makes sense. Technology makes sense as an application to solve a problem.

SHAAN

Right. Yeah, I believe in that. I was— I lived in Australia back in the day and there was a dating app there, or dating website, because this was sort of like, you know, smartphones weren't as big of a deal back then. And they did this, and I've always wondered why nobody else did this. So basically, the whole website was you were only matched with people who were also online right now. And people would naturally just get online kind of after work, in the evening, these prime times. Yeah. And so you would see, all right, there's whatever, 42,000 people online right now. And you would just see people, you'd see a single photo of theirs, and you start chatting with them. And you knew you would get a response back right away.

GUEST

It's like AOL back in the day.

SHAAN

Exactly. But you knew they're all trying to date, so you're not a creep for reaching out. Like, we're all here because we're saying we're trying to date. And so compared to OkCupid or Match, where you had to write, essentially write a letter and then wait, that was slow. Even the Tinders, you still sort of wait for matches and then kind of come back later. This was like, it was exciting. You would get online and you'd be like, oh, it's gonna hap, I'm gonna talk to a bunch of people right now. And so you would start all these conversations, and then as the conversation was going good, they had this great feature where you would, the person could unlock more photos of themselves for you. And so it was kind of like, hey, I'm liking this, here's some more photos of me.

GUEST

I was like, take your clothes off.

SHAAN

Yeah, but it was more photos, right? So yeah, and the last one Last photo, who knows what's in that last photo. But I always liked that because it was like these little indicators of interest that you usually don't get online. With video chat, you sort of can see their face, you can see if they're into it or not. They can swipe away and leave if not. But I love this idea. That's kind of my long-winded way of saying this. I've always wondered why more people don't try this like synchronous online.

GUEST

It's hard. I mean, you have to have a— you know, our user base is small comparatively, and it's hard for us. I can't imagine a startup doing it with no users because it's, you know, it's hard to get even, even the people. So we have like the concept of an RSVP that they're going to go, and then the concept of like who actually shows up at 9:00 AM. Huge flake rate. It was like bigger than, you know, and I run events for a living and I've seen flaky people in San Francisco for sure. And it was like, you know, 50% flake rate. So I think it's hard to get just—

SHAAN

you need density.

GUEST

Building a user behavior, right? We'd have to start training our users, but they are starting to come in at 9:00. And I do think, you know, it is— we are growing slowly, The Future, but it is scary for people, I think, to be like, I feel like so exposed for 2 full minutes.

SHAAN

So let me ask you, you come up with this idea in business school like many people do.

GUEST

An MBA with a PowerPoint.

SHAAN

Yeah.

GUEST

Or Google Slides now.

SHAAN

Yeah. Unlike most people, you decided to do it. So let's go slow through the steps.

GUEST

Despite every single sane person that I respect telling me not to go into the dating space.

SHAAN

Right. So first tell me this, you have this idea, who do you bounce it off of? Friends, mentors, who do you bounce it off of first?

GUEST

Oh, everyone. Tons of classmates. I mean, it's tons of my professors, yeah.

SHAAN

And the reaction you're getting is what?

GUEST

Run.

SHAAN

Dating is too hard.

GUEST

Run away. Do CRM.

SHAAN

Yeah.

GUEST

'Cause I worked at Salesforce. They were like, "Just what? You're such a great girl. Why don't you just go B2B? Don't do consumer." 'Cause, you know, consumer is so fickle. It's hard. There's not a playbook as much as there is in B2B.

SHAAN

And so what made you, do you remember the night or the day where you were like, screw it, I'm gonna do it anyways?

GUEST

I mean, no, I started— well, I decided that I was going to build it anyway, and worst case it could just be a side project while I go get a regular job. And then I decided to— one of my investors said he would give me $25K to put into it. So I decided that I wanted to launch it, and if I could launch it and raise at least $500K in funding, then I would do it full time. And that was the decision I made. So it was less— because I knew I wanted to build it anyway. And so it was more like, how do I evaluate if 'Cause it's not even just, just when you build it, you don't know for sure if it's gonna be a business that has legs. So I just wanted to, so I felt like getting funding was at least the closest signal I could do.

SHAAN

And you're not a programmer?

GUEST

Not, I would say I'm more of a hacker.

SHAAN

Okay, did you build the first version yourself?

GUEST

No, no, no, we had a, I had an engineer build it, and it was all front end and Objective-C. I don't do iOS.

SHAAN

And so this was somebody you hired full time, it was kind of like a freelancer, how did you get it built?

GUEST

Yeah, freelancer, Stanford undergrad who was looking to like learn, learn.

SHAAN

So do you remember how much you paid for the first prototype, first V1? Because a lot of our audience is people who are, you know, in your shoes, they're in business school, they're thinking about starting something. And it's always these— and I'm going to ask a bunch of questions about the early phase because this is where most people really want to know. And it's sort of like black box. It's like, yeah, so how much does it cost to make something like this? And how'd you get your first 100 customers? So those are the questions I want to walk through.

GUEST

Yeah, no, they're good questions. And I think people have crazy assumptions sometimes, but I think I paid him $4,000. $1,000 a month. Right. And, but I had, with that came him sitting next to me working as an engineer and I was the product manager. We worked side by side in a, you know, work.

SHAAN

And it took how long to get the kind of V1 ready?

GUEST

Uh, we started really working after I graduated in June and launched it by November and he rolled off, 'cause we, you know, I just hired him to get the prototype out. Right. And then I was gonna, uh, that was sort of our arrangement and so he rolled off in December. So.

SHAAN

So 6 months-ish.

GUEST

Yeah.

SHAAN

And, uh, you said something about like 400 users in San Francisco. Uh, was that the launch essentially?

GUEST

Yeah, that was our November 12th launch. I think it was 419 logged in and then it grew from there.

SHAAN

And who were those 419? Where'd you get 419 people?

GUEST

Probably my Stanford friends. It was like, it was basically like I pulled every single person I knew at Google, Salesforce, where I used to work, Stanford and Carnegie Mellon. And so there's a lot of that. I think one of my friends joked when he opened the app, he was like, you should just call this MBA Date. Right. Because it was like all the, oh, I got the Harvard MBAs, Wharton MBAs, because I threw a mixer that summer with the sole purpose of like, I was like, you guys are gonna be my launch, kind of my launch team, essentially. So it was definitely a lot of like 30-year-olds that were in the exact demo of what I was designing it for. You know, looking to start seriously dating, but, you know, not necessarily ready for like any Harmony type of experience.

SHAAN

So 419 people who you kind of sourced through your network or the mixers that you threw pre-launch, they open the app, and now does it sort of start doing anything, or is it like kaput after the first one? 'Cause many startups have to restart up, relaunch multiple times. Oh yeah, we had tons.

GUEST

I could do a whole podcast on mobile app nightmares. We were using Facebook's Parse at the time, which has now been sunset, but it was like a giant disaster, more or less, because after we got to a certain amount of users, the algorithm that we had built was actually on the front end of the code, and essentially it would take almost 5 minutes to load your batch of potentials. So that was a pretty bad situation where we actually couldn't put more users in for a couple months until we fixed that. But now, we did, so we ended up rebuilding that app from scratch. But because of that, it's like nice and new and, you know, it was a year of like terrible construction, but then we— now we can be international and we've kind of got all the scaling stuff done with.

SHAAN

And so from that first kind of November 12th launch, how long did it take for you to feel like, "Hey, this actually might work. I'm not sure, but like I'm seeing something that's telling me that this is working." I think when people kept logging in despite having to wait 5 minutes.

GUEST

That was like one indicator.

SHAAN

That's a good way to test.

GUEST

I was like, "Wow, we gave them a really crappy experience and they still came back. Because I think it was, at the end of the day, it was like we had people that were interested in meeting and that was what we did really well. We curated an awesome group of people. So I think that was a big one. When we started, when people started referring friends, we had a pretty high, I think it was like 40% of people referring, which is quite higher than the average. And then I think what we also did, which I always tell people to do is, so my engineer, he wasn't a backend engineer, so he didn't know how to do any of the billing or payment stuff, but I wanted to know like how many people would pay or what percentage of people would pay. Ended up building a feature and just saying, "Upgrade," and then we just told the user that we would charge their card, their card on file with Apple, and they just push OK. And so we ended up finding that we had like a 15% conversion rate on, you know, a membership without me having to actually sell, you know, handle payments, because we were not ready for that.

SHAAN

That's smart. I like that.

GUEST

And then we didn't— we actually started monetizing in 2016 with the new app, um, and then that's when you start having paying customers, which was another milestone, which I was a little unprepared for. And that's when you really need a good customer support team. So that's when we started building out, uh, kind of our customer success and our concierge team.

SHAAN

And so is the business profitable?

GUEST

Yeah, we just— as of, as of our end of year 2019 financials, we are officially profitable.

SHAAN

That's amazing.

GUEST

Not taxable profit, but thank goodness. Um, yeah, but yeah, we did.

SHAAN

Don't worry, the IRS doesn't listen to my podcast, so we're all good.

GUEST

I know, I'm like, not giving it to California yet. Um, but yeah, so that was exciting because that was something that was important to me was to be able— I wanted us to grow, but I didn't want to grow at the expense of profitability. I just think in our space, you don't have to. People are willing to pay in our space. And it's also just, it's a huge risk to the business. You can kind of be in this unsustainable position where you're spending money to, to keep your revenue at the same rate. But if you drop your marketing, your whole ship drops. And I've just seen so many horror stories. So I really wanted to, to both grow profit and grow revenue. And we were able to do both, which is exciting because 'cause it's easy to like grow revenue when you grow marketing.

SHAAN

Right, yeah, and if people don't know this, so I looked, I think we launched a dating app, I ran this idea lab for 5 years, and I think one of the things we launched was this dating app, and I looked into it, and there's this crazy thing, I don't know how true this was, but something I read at the time was all the, let's call it, you know, sort of generation 1 of dating apps that got big, all the sort of IAC-owned apps like Match and whatnot, their business model essentially was, was you, uh, free account, but, um, there was— they would sort of get you to message somebody, and then, but if you wanted to reach out past a certain point, it was like you have to pay, uh, or no, to receive your messages or to like read your messages, you had to pay. And so what they were doing was they were showing you matches of people who don't use the service anymore. And so like, let's say you see 30 profiles, 29 of those would be people who don't use the service anymore, deactivated, inactive users, because they want to message that person say, hey, there's a message waiting for you, come back and check it. And for you, you're basically talking to a dead end and you don't realize it because they make it look active. Right. And so they're using you to reengage their users because they're trying to get them to come back. Yeah. Check their inbox and pay.

GUEST

And that's what they got in trouble for doing with the scammers. Scammers. They've sent the scammers to the people who hadn't paid for memberships, but they didn't send the scammers to the people who already paid. And that's what they're getting sued for right now.

SHAAN

So they— they— how does that work?

GUEST

So they knowingly had scammers —so that's a big issue in our industry. There's all these people doing romance scams, and so that's, you know, a hard part every day. You're always trying to deal with that. But so what Match did, which was actually a solution to the problem, a very unethical one, but they just said, well, let me send the scammers to the people who have not yet converted to membership and tell them they have a message waiting from a very good-looking profile because they're a scammer. Right. And then so you get hundreds of thousands of subscriptions sold through basically a sales force full of scammers, right, that you're using to— I mean, it's almost like genius in its evilness.

SHAAN

Yeah, I was gonna say, that's somebody like me in the company who's like, yeah, here's the idea, guys. Yeah. And then of course it comes around in the end.

GUEST

Succession or something. I was like, wow, this is like an evil— I mean, I'm sure it probably wasn't, you know, that nefarious, but it is. That was their model. Our industry is known for doing a lot of like shady stuff like that. Right.

SHAAN

And you have all these different apps that have these different models. Some raise tons of money, others like Plenty of Fish, like kind of famous.

GUEST

Oh my God, he's like my role model, man. He—

SHAAN

So tell people, why is he your role model? What did he do?

GUEST

Well, first of all, He coded, so I code a lot, so I mean, part of how we were able to kind of keep costs down and be able to be super lean is that I'm like super in the weeds on the product and I'm handling, I'm doing heavy lifting, or I was at that time, and he's the same way. Like, he really, you know, he built all the algorithms. He would go and ship code at night, and he was able to basically not have to raise any funding.

SHAAN

Bootstrapped it to life. Bootstrapped it. Some crazy scale, right?

GUEST

Kept the team pretty small and like just, you know, did a, not like a lifestyle business, it was basically almost like the benefits of a lifestyle business with the the exit value of a recent backed startup. They sold for hundreds of millions.

SHAAN

Yeah, $800 million. Yeah, geez.

GUEST

And he owned the whole thing. Isn't that insane?

SHAAN

That is insane. Yeah, congrats. And also, like, if you ever used Plenty of Fish, it was kind of the worst product.

GUEST

Oh, it's crappy. But I mean, he, he— so the thing in our industry is all the people that got big all hacked an acquisition channel that was new, and they used Facebook News Feed before it got regulated. They used Google Mobile Ads before they got— anyone knew what they were doing. Marcus knew Facebook Ads inside and out, and when they launched countries, he would just— from what I heard, I tried to read all these people's secrets, but what I heard is they would just basically stuff the channels where you spend so much money no one else can compete. And then so when you're in Brazil and you type anything in dating, it's all Plenty of Fish everywhere. Right. And they almost like sponsor the whole market. Yeah. For the month of their launch. And so you have to have enough money to do that, of course. But he was— nobody was paying for Google Mobile Ads at the time, so it was cheap. So you basically are finding arbitrage opportunities, which is why it's really hard to grow when you don't have one.

SHAAN

What do the other dating apps do? So I remember with Tinder, uh, looking into it, and they have some story. I don't know how important this was, but the story was they launched on college campuses and they would send somebody, I think Whitney, in, and she would go talk at a sorority or fraternity and be like, hey everybody in the room, download this app right now. They would get the whole sorority on, walk across the street to the fraternity, have them download it, and be like, hey look, all these matches are on. And then they would throw a party that night and you have to show Tinder on your phone in order to get it. I don't know if this is exactly the model, but I've read stories like this, which is really smart, but difficult to do in a way. It doesn't sound that difficult, but most entrepreneurs don't like to get out of the room and go do this. So what did you look at that you were like, oh, I can do, here's my way to grow?

GUEST

Well, I did that. I mean, I did that exact same thing, but with my MBA network or my Salesforce network, but I did, you know, I did a ton of events in San Francisco because A, I feel like that's how you build your brand. You know, when you're at the beginning stages, people don't associate well with a brand they only know online. They want to know the person behind the brand. So I just felt like it was a good way to, to build a brand. And also, the main thing we're selling is people meeting each other, which is a physical product actually. So it's like, why not give them the product they're looking for, which is to meet people? So it makes so much sense for a dating app to, to market with events. I think the hard part is— we've done this— you can maybe break even on events, but it just becomes— you're eventually running an event marketing arm, which is opposite of running a software company where you're focused on— and when you're small, you have to decide which one you want to do really well. So we chose to be more of a product and a software company, but I still think— we're partnering with Eventbrite now to try to still be offering— to still be able to offer events without having to put them on ourselves. Because that's what we found. It was like, even within ambassador programs, there's still overhead and management. You're still having someone represent your brand. Brand.

SHAAN

So when you guys go to a new city, you know, you want to go open up Moscow or wherever tomorrow.

SHAAN

Why people love going to a rooftop bar. I love it.

GUEST

It's just better to pay up and just not worry that your venue, you picked a bad venue. So we believe in, uh, rooftop bars have a very high success rate.

SHAAN

And, uh, has there been anyone who's really helped you, uh, from an advisor, mentor level?, can you tell us a story about, you know, somebody or a moment where they kind of helped shift your direction?

GUEST

Oh my gosh, so many. Um, I, I lean on my business school network a lot. So I mean, I feel like The League was incubated at Stanford. Uh, I was in this Venture Studio. It's sort of like for the people that are getting ready to go into StartX. We actually didn't get into StartX. Um, but there's, you know, there's a ton of entrepreneurial programs at Stanford and actually 4 of my professors invested in The League as angels. Nice. And so I basically took advantage of that.

SHAAN

Do a lot of professors do that? Do a lot of professors do angel investing? I think they do.

GUEST

It's kind of nice. It's a pretty cool perk of the job, right? You get first dibs on a lot of Stanford startups. But yeah, so one of the things I always go back and talk to them a lot is about people management stuff, just because that's something I didn't come into doing a lot of that when I started the league. That wasn't my background. And there's always these situations that you would never dream up. Like you just couldn't make some of this stuff up where, you know, You're dealing with human psychology and trying to understand how do you keep someone motivated but need to hire above someone, and how do you deal with talks about equity and things where people feel— you're almost like mediating really tough situations. And so I actually had one of my professors mediated between me and my first hire, the one who I contracted with, about our equity split and actually helped us come to a good agreement on that.

SHAAN

And, um, for you, how many people are at the league now? How many people are on the team? So we're about 30. 30. Okay, great.

GUEST

And do you like managing? I like building first, and then I like— and I like managing this— how do I say this? Um, I don't like managing for the sake of managing. Like, I like managing when it— to get stuff done. When— yeah, when I'm seeing something done. So I love product management, for instance, because you're, you know, you're managing of the— you're building this thing and you're managing the team that is, is creating it. I think just sort of day-to-day people management isn't my strength. Like, I don't love, you know, doing performance reviews, or I don't love thinking about org charts or compensation plans or things like that. And so I think I prefer smaller teams because there's a lot of less, less, less of that overhead. Yeah, yeah.

SHAAN

Me and Sam talk about this all the time. It's like, now that we've gotten a couple of exposures to through, you know, different businesses and how they grew and some are small. Now we got acquired, so I'm at Twitch where there's like 2,000 people. Yeah. And so when I work with Emmett and, you know, he's the CEO of this big company and it's, you know, owned by Amazon, all this stuff. And I see his day-to-day and I've literally had the thought, I was like, wow, I would never want to do this. And it's not that he's unhappy, he, you know, he enjoys it. But I realized through seeing it, I'm like, this is not what I want. I used to think that. I used to think, man, I want to build this big, huge company. I used to want to be Sheryl Sandberg. Yeah.

GUEST

And now I'm like, no, like, and now I look at her job and I'm like, first of all, I'm not even good at any of those things.

SHAAN

Now that I know my trick, I need to figure out a way to get demoted. So I'm managing nobody. Yeah.

GUEST

But get paid more creative director. I decided that's what I want my title to be.

SHAAN

Right? Yeah. Like special projects. Nobody knows what the hell I'm doing. Yeah. Google X. Yeah. You said you said you wanted to ask about that. What did you want to ask about? Oh, just how that experience was going, going from small, small company to big or what? Yeah.

GUEST

What part? I guess, well, I guess just the journey or the aftershock maybe, how it felt then, how it feels now.

SHAAN

So when it happened, I had a whole bunch of assumptions.

GUEST

Like joy, grief, like, I don't know.

SHAAN

Relief. First, relief, because like I gave a talk at HustleCon called How to Sell a Failing Company, because we weren't taking off like a rocket ship when we sold. It wasn't Instagram getting bought by Facebook, right? We were like, hey, you built something interesting, you have an interesting user base, but this isn't like super profitable. It's not in hypergrowth mode.

GUEST

And I, you know, I think you have to choose one of those, right? Yes. You need to be super profitable or—

SHAAN

and I told my investor, I was like, look, I think we have something, but the road to get where we want to go is long, A, and B, we also have way more information now that tells us this is not going to be one of those mega companies. You know, the reason we got together and decided to do this, I don't believe that outcome is going to happen. So my opinion is we should try to sell this thing. And he was like, okay, you know, if you want that, you want to do that. This. Yeah, I also needed a change. I've been doing it for like 5, 6 years at the time of a couple different pivots.

GUEST

And but then none of the investors brought it up to you. You, you brought it up.

SHAAN

I brought it up. And so he was like, I think his preference would have been to keep going. But, you know, he was super understanding and was like, look, that, that makes sense. So I said, here's what we're going to do. Let's take the next 30, 60 days and let's see if we can get an offer. And so I went and started— I basically took the meetings that, you know, some people had been interested, other people had never even heard of us. And I started knocking on those doors and taking replying to the people who already showed interest. So by the time we got ready to do it, it was just a relief that the deal closed, right? Because there's so much that goes into it, and that's what my talk at HustleCon was for, is like, nobody teaches you how to do this. And now that I went through it, I'm like, oh, I should write this down because there's nothing on the internet about how to sell a company that's not in— Totally. You know, there's a lot of things about how to sell when you're big and successful, right? And the answer there is pretty much just like hire a banker. Yeah, hire a banker and pick, you know, your offer. Um, so anyhow, by the time it was done, it was relief. How long did it take? We went really fast. So we got our term sheet in 45 days after we decided to start the process.

GUEST

And, uh, your first term sheet, did you get more than one?

SHAAN

Yeah, we got, we got two. And then by the time the third, we were going to get a third one, but we told them like they weren't close. So we were just like, yeah, they weren't going to be close. And then, um, then we ended up closing 45 days after that. So the whole thing took 90 days, 3 months total. And from like, you're a closer.

GUEST

That conversation.

SHAAN

That's awesome. Well, that's what I told my team. I can't even fundraise like $1 million seed that fast. Well, I told my team, I was like, unfortunately, the best thing I did as your leader was this last 90 days. I wish I had run the company as well as I sold the company. Yeah, that's great. But, you know, whatever.

GUEST

They say that's how you're supposed to do it. Run a really tight process. And time is the enemy of all deals.

SHAAN

Right. And I had these people that I called my deal doulas. And so, like, my wife just had a baby, and that's what I learned what a doula does. And for the deal, I had these 5 deal doulas, and one of them, he told me, you know, he was— when I showed him the term sheet, I told him, hey, we got the term sheet, um, and we're gonna sign this one. I thought that was the end of the process. And he's like, oh, this is— now you need to sprint the hardest. And I was like, what? Because I had— in my mind, mentally started to ease up. Yeah. He's like, no, no, no, like, you need to— like, now you need to sprint to the finish, through the finish line, because this is not the finish line. This just tells you there is a finish line. And, uh, so it was really helpful.

GUEST

Like, data requests.

SHAAN

Yeah, we had to do our data room, get through due diligence, agents, make sure that like nobody— like the deal doesn't fall through, the execs on their side stay happy, my team stays together and doesn't start like, you know, getting itchy.

GUEST

And you told your team?

SHAAN

I told my team, which was unpopular. I told them from day one, I said, look, I can't come in and look you in the face and say, hey, go work your ass off on this feature when I know we're not going forward with that feature.

GUEST

So I told him, I said, look, after you had it signed, I assume, right? Before. Oh yeah.

SHAAN

Which was— that's the part that was like unconventional. I said, I'm gonna run a process next, next 30 days, and I'm I'm gonna know what type of appetite there is. You've been working hard for like 4 years straight, like really, really hard. I need you to relax, I need you to trust me, and I need you to not talk to anybody. I will give you, I will tell you what's going on, and I'll tell you if it's gonna happen, I'll tell you if it's not gonna happen, and we'll figure out a way forward either way, but I need you to just chill and let me do my thing. And I said, if anybody wants to learn about how this process works to sell this thing, I'm gonna have to figure it out myself. There's an opportunity if you wanna learn something. Nobody took me up on it.

GUEST

Not one person. That's what I always say, startups are like an MBA, much cheaper. For MBA.

SHAAN

I was like, I was like, where are these guys? Don't they want to know? Like, it was the most fascinating process to me to figure this out, uh, but nobody took me up on it. I'll never understand why. But yeah, it was just relief. And then when I got there, I felt rejuvenated. Like, I was like, oh, here's a whole new situation, a bunch of new people, new shit to learn. Um, you know, let's see what this is like. I've never worked at a huge tech company. Okay, let's go, let's go try that experience. So I'm still there right now, and so let's go try this out and let's see if this is great or if this is horrible. We'll find out. That's exciting though. And So, you know, that's, that's what it's like.

GUEST

You have the cush corporate life.

SHAAN

Yeah, I got, you know, I get to do my podcast. I got to do all this stuff.

GUEST

Yeah, I want to do a podcast. I was like, that's the dream is if we get to a bigger, you know, you get the company bigger, then you can have a little more time. You always think, but then it's like, yeah, I don't think that ever happens.

SHAAN

It doesn't come. I found it only happened when the company had sold. And then actually I started this during due diligence because there's nothing for me to do at that point. I was just kept asking the lawyers what's going on and they're like, hey, we're waiting for, you know, Amazon's lawyers to get back to us. What we could do. Yeah. And so I was like, okay, I started getting itchy and I was like, well, I can't start like a new business. That would be stupid. That would jeopardize the deal. Oh, I'll start a podcast. I've always wanted to do that. Let's see what happens. And then now fast forward like 6 months, uh, since then, and I think we're at about a million downloads in 6 months, which is like crazy. And so, uh, I didn't expect that, basically.

GUEST

So what happens, you put a founder on a podcast, man.

SHAAN

Well, the fun thing is, um, you probably feel this too which is you meet people and you hear these stories, you hear their story. I hear, you know, if we had just met normally, this would be over dinner or drinks or whatever, and you hear it and you're like, holy shit, this is why people move to Silicon Valley, is to be surrounded by these people. But I remember what it was like to not be in Silicon Valley. I was in Australia before I moved here, literally the other side of the earth. And so I remember wanting to be a fly on the wall for those conversations. And so that was the impetus, is like, what if I just— let's start with this 10 people who I've already heard their stories and they're amazing. But this time I'll push record and now other people can listen to it and like, let's see, let's take it from there. See what happens. Yeah.

GUEST

No, I've always wanted to eavesdrop on conversations, which is why I think podcasts are so cool because it feels like you're—

SHAAN

it's what you're doing. Now you're the founder of a tech company.

GUEST

Uh, you know, thank you for calling it a tech company and not a dating app.

SHAAN

Tech companies love— well, I was actually going to make a joke that tech companies love to spy on their— their eavesdrop on their users.

GUEST

But, um, oh, I know. No, we're— hey, say we're one of the few independents left. So we're,— we're trying to combine forces so that we can be the beacons of hope for the tech community.

SHAAN

What goes through your mind when Facebook's like, oh yeah, we're doing dating now? Is it— what happens in the company that day you hear that news? Is it even a blip on the radar? Do you address it? Do you think about it? Of course.

GUEST

I mean, it's like one of the scariest things that can happen to any industry. Yeah, it was crazy. it came right after they had started really cutting down the API access too. So about 6 months before they released Facebook Dating, they basically stopped letting anyone look at profession and education and your hometown and your age and your mutual friends, which most of us had built our whole apps around. Tinder had built around it. Bumble had built around it. Hinge used— we all did mutual friends. We all— so they basically just cut off that, that data source. And we luckily use LinkedIn as our primary data source. And Facebook is more of like nice to have. So we were actually one of the few that were left sort of okay. I mean, we're still bleeding, but the other people were totally cut off and they now have no social graph, which was part of why these apps even made it, because they were— they synced with your identity and they— Facebook is better at scam detection than Match is, right? So people forget that, like, Facebook gave us a lot of— they did a lot of work and a lot of data, and then now they're taking it away. And so. So it's, yeah, it's almost like we're going backwards, um, back into the Wild West of like, and everyone's anonymous now on the internet. And so now the, the problems that with an anonymous internet are happening worse. Right. So, yeah, I guess a long, long way, long-winded way to say that I, I don't think they're putting a lot of money or horsepower behind it, but, and I actually think it's good for demographics that live in, uh, rural areas and are not high density because it's the biggest database wins in dating in general. Um, but I don't see them as a big competitor. In like New York City, like elite or professional dating or anything like that.

SHAAN

You just don't want LinkedIn dating to come out.

GUEST

No, I pitched LinkedIn on letting me run their LinkedIn dating when I interviewed there. Before or after? It was before. I interviewed at business school and I said, all we need to do is add one button, single or not single, and we got a dating app on our hands and let me run this. And I was like a, you know, brass MBA that was asking to run my own division and they didn't give me an offer.

SHAAN

They're like, not only are we not gonna do that, 'You can do this? We don't like your can-do attitude. You stay out of here.' It was a little too ambitious.

GUEST

So then that's why our tagline is an app for the overly ambitious, because I was like, I'm just going to do it myself. You have an API, right? I like it. So, but yeah, LinkedIn, it now— but they got bought by Microsoft. I mean, the world changed in the 5 years I've been doing this. It was like a totally different place in 2014 than it is now. And now it's, it's kind of unclear what's, what's going to happen with all the privacy regulations and cookies are going away.

SHAAN

And yeah, the data, data stuff is Interesting. So one of the questions I like to ask everybody who comes in is, uh, knowing what you know about your space now, two questions. So the first one is knowing what you know about your space. Oftentimes when you're operating a business, you see adjacent opportunities. It's like, we're trying to build this thing and man, it was so hard for us to take payments in India. There should be a payments Stripe for India that should exist. Have you noticed any sort of like adjacent opportunities as you've been building your business? Uh, either something that would help your company run better or help dating apps grow or whatever, you know, like, is there anything you've observed that you guys aren't going go do, but you've seen, you've noticed?

GUEST

Yeah, it's a good question. It's a tough question, I know. Yeah, but I mean, we are on the ground floor, like building tools, and we were one of the first adopters of BranchMetrics. They actually were classmates of mine, but around mobile attribution. So we're definitely kind of deep in the ad tech space and seeing all the changes happen. I guess for me though, it's less about What we've wanted to always build is sort of this global blacklist, I guess you could think of it, where there's all these bad actors. And all of us are the non-Facebook and the non-Google people. We like don't have huge databases and machine learning teams and giant infrastructure to prevent like thieves from getting on the apps and stuff like that. And we're all literally solving the same problems. Every dating app founder and every social messaging app I talked, we're all solving the same problem. —tons of different ways, different approaches. No one's learning from each other. So it's like a way to actually sort of solve auth and identity without necessarily having to work with Google and Apple. And obviously you have to work with the hardware, but can we at least say, well, we checked with all the other independent people and we all know that this person is a sexual predator. So we are all going to not let him be on Coffee Meets Bagel or Hinge or The League or Bumble. And like, how do we like use— put the user safety first, right? And, and I think no business models are really incentivized to do that, to share that data. And because it doesn't— so if there's a way to— I almost call it like the WW3C of like online safety and trust and safety and data privacy and creating sort of a, I don't know, an alliance. Totally.

SHAAN

You know, we, um, I'd heard— so a couple stories related to this. I'd heard that back in the day when Facebook was growing like crazy, like kind of early clear tech. I talked to some of the guys who did like security ops or like the scaling issues, and they were all trying to solve the same things. Like, oh my God, we're growing like crazy. How do we scale? No company's ever scaled this much before. Or security issues, they're getting DDoSed and, you know, threats like that. And these guys would have this underground brunch. They didn't even tell the employer. It's just like the guy who's stressing out about this at every company. And they would do this brunch, and at that brunch they would be like, here's how we're trying to attack it. Just share information. That was one. The second One is there's a company called Sift Science. You heard of them? Yeah. And so they were basically a Facebook fraud team, I think, or the Facebook sort of like, um, trust and safety team that spun out and then tried to say, hey, we're going to build Facebook-level tools and make it available. We use them and we had a lot of success when we had a— we built an app that was growing. It got to like 4 million users. But, um, Martin Shkreli was one of them. Do you know who this guy is? Mm-mm. If you Google most hated man in America, he comes up. Uh, he's now in jail, just to give you a sense. He was the guy you probably heard about it. He bought this like drug and then jacked up the price. It was like a drug for like, you know, a pretty niche disease and it was the only drug on the market for it. And then he like 40x the price. And so people were just like, this guy's an asshole. And so, and he used to do all kinds of trolly type of stuff. Uh, like he bought the Wu-Tang— Wu-Tang came out with their one last album or whatever and he bought it for $2 million and then just like stashed it and like didn't let it— you know, like he would just do things that would piss off different communities. And, uh, so he was on our network and 4chan was like, uh, F this guy. They didn't like him, or these different little hacking groups on the internet. And so they started attacking us because he was on our platform. And so we had to deal with all this crap because of, uh, because of him, essentially. And so, uh, you know, we eventually used SiftScience and it ended up helping us.

GUEST

But yeah, there's a lot of good ones, but it's like they're not— they're all kind of— they're giving you the tools, but there's not like a shared database of like—

SHAAN

well, they're trying to keep the database for themselves. Right. Everybody wants to give you their data.

GUEST

For all their customers. They want us to give them our data. And I'm like, but wait, we're going to give you all of our users that we spent all this time acquiring, and you're going to just tell us if they're bad or not? I'm like, no, I want to be part of that. Like, I want it to be like quid pro quo. Right. Like, the people who own the data should be talking to each other, not all these brokers trying to sell. I mean, that's why the space is all effed up anyway, because we have tons of brokers in the middle selling people's data, and no one's pointing to them. Everyone's pointing to Facebook Facebook and Google, right? And it's really the, the middle people that are kind of the real nefarious ones. Gotcha.

SHAAN

I think, I mean, I like that. That's actually a really good answer and opportunity at Twitch. We talk trust and safety is like one of the main focuses and it's just like we're trying to solve the problem from scratch. And you're right, it's, uh, there should be a little more collaboration. So another question I ask is, let's say you're 21 years old, let's rewind, you're 21 years old again. Um, you can't do what you're currently doing. —so you can't go into this space again. What space would be interesting to you? Where would you go if you were going to start a new business, um, you know, from scratch and you had the time, but you can't go into your existing space? Cannabis, 100%.

GUEST

Okay, what would you do? I actually looked into going into it at business school too, because the laws were starting to change. It just— I figured that software with like no regulations would be easier than a bunch of heavily regulated industries where it may or may not be legal. But I just think that there's a huge opportunity to really redefine the experience of like everything from what's happening with the kids aren't drinking anymore to the White Claw movement, to the fact that people are doing Juul pens, to the fact that people have edibles now. I just think that we're sort of reinventing what socializing looks like. And we're at the, we're at the point where you can kind of design it how you want it to be. The entrepreneurs get to design this next era.

SHAAN

So what would that look like?

GUEST

What would that look like for you? Well, obviously, you can— obviously, nightclubs with drinking and smoking, and I'm surprised that hasn't really happened yet, or as fast as it would have in Denver or something like that. But I'm thinking of it kind of from a, you know, of course, an owner of a dating app thinking about the events you would have. But, you know, I think— I just think that, A, from a socializing perspective, that's one sort of way to brand it. And then also there's, you know, is it really really good for you. And maybe the microdosing industry and the microdosing movement is something that is sort of burgeoning too. So there's so many different flavors of approaching what's happening with the fact that a huge regulation has just been changed. And you could have 100 different flavors of startups to serve each niche. From your morning coffee, the new next Starbucks brand of cannabis. And I think a lot of people are trying to do it. So that's, I'm sort of watching from afar, but I'm very much intrigued, and I like building brands, so I just think it'd be fun to build like a very, I don't know, cool league-like brand for cannabis. Right.

SHAAN

Look at the look on your face. It seems like you're going to do this. This is fantastic.

GUEST

Well, it's like the gold rush, and it's like there's not that many laws that have changed while I've been around and able to be like an entrepreneur to go after these advantages. And that's what— I remember when I worked in Sequoia, that was like their number one rule was like, when things change in the industry, industry, when, you know, consumer behavior shifts or like huge regulations shift or technology changes, turn a corner, that's when, that's when you all need to start running. And that's, you know, that's why the gold rush is called the gold rush. But, you know, I think so. I think that that's exciting. And that's like the only one I see, you know, self-driving cars is cool, but I just don't see the regulations able to support that anytime soon.

SHAAN

Gotcha. That's cool.

GUEST

And so I feel like near-term, near-term things.

SHAAN

And is there anything else you want to share for the people who are listening? You know, stuff that you're interested in or new stuff that's come that you guys are doing. This is your chance to sort of shout that out. Also, where do people find you? How do they connect with you? Are you gonna— you want Twitter followers? You can get Twitter famous off this.

GUEST

No, I like being sort of discreet on Twitter, a little bit a wallflower, right? No, this is my part. This is the part where I get to do self-promotion. Yeah. Oh, great. So I'm more of a— I guess I'm Twitter and Instagram. I don't know. I'm just Amanda Bradford. Boring. And then one of the models for this League Live— I know I've been talking about it a lot, but the video chat, the chat roulette sort of feature that we have, I think there's a lot of really interesting applications because essentially we're, we're essentially setting up an appointment, right? You're getting 3 appointments every day at 9 PM. And so obviously the use case we're solving first and foremost is let me help you find a person to date and then great. And then, but once you've solved that, there's a lot of other things you need to search for that you need to set appointments for. Like for instance, let's say you wanted to find a realtor to buy a house. Let's say you wanted to interview a want a nanny to take care of your kid. Let's say you want to do, um, talk to a therapist and interview 3. So, um, I think, you know, and then Jeremy and I actually were going to, uh, they recommend before you get married you go to a couple, couple of premarital counseling sessions. So we've been doing that, which has been really interesting. And my wheels have been spinning being like, well, we can use—

SHAAN

what do they do there? I didn't do this.

GUEST

Oh, you didn't do this?

SHAAN

I didn't do this. No.

GUEST

Well, first, what did I miss? First you go talk about your bad— your past and background and your family and just kind of get to know each other's history. And, you know, you should have probably done that by now, but I was gonna say, is that— it's nice to just sort of the way they'll lead the questions and you'll talk about the personalities of your family and in like a very dispassioned way. So it's just an interesting kind of experience to hear them— hear everybody be sort of described from, from their perspective. So you do that and then, and then you go through kind of how any conflicts that you've had, you analyze them and you put them under a microscope and you talk about why that made you mad and why you didn't expect that to make me mad, but it did. And why, oh, that's because you really value people showing up at the same time, at the right time. And maybe I don't value being on time that much. And so you start to get into your value system. So it's actually quite interesting and it's helpful.

SHAAN

So you'd recommend it?

GUEST

I think it's crazy to think that you might create a family without kind of understanding where your differences are and if they're— and just sort of respecting each other's. And it doesn't mean you have to change, but just sort of knowing. I like knowing, I guess, before that. So I kind of like to think of it as kind of like reading each other's little novel. And it's this kind of fun shared experience. So yeah, you go to a couple and they say it's supposed to be better. And then my parents end their last one, they wrote a letter to themselves to read at their 20th anniversary. Wow. So it's kind of cool.

SHAAN

And would you continue—

GUEST

that could be something. When we were going, I was like, we should totally— this could be the next step on the league, is once you've met each other and you're dating, then you could go and meet— if you had to do couples counseling or talk to a therapist or find a minister to marry you, whatever it is. Yeah, I sort of feel like— so that's what goes in line with the therapy movement right now.

SHAAN

Yeah, I was gonna say rage. Uh, somebody tweeted this out. They said, uh, it was kind of a stupid tweet, honestly, but it was like, you know, 5 years ago the trend was X. I don't remember what they said. 2020, you know, 2020 was, you know, about meditation. What's 2025? And my answer was therapy. Yeah, because— and I don't even go to therapy.

GUEST

I saw that. That was, um, Brian Norgaard, right?

SHAAN

That's right, Brian. Yeah, Brian said that out. Yeah, he's awesome. And so, um, I think that's gonna happen. And I think I, I think I, I retweeted I did that.

GUEST

Oh, there we go. You're one of my retweets.

SHAAN

Fantastic. I believe it. And I think that I've noticed for all the areas that matter in your life, fitness, your career, your relationship, there's only like 5 things that matter, right? Your parenting side of life. There's a handful of things and having A, an outlet, or B, a coach or trainer of some kind or a counselor of some kind, I've never seen it hurt. But they're all, you know, they're sort of getting destigmatized. Each one's getting destigmatized where, you know, before if you were doing something, it's like, oh. Means it's not working. Is it not working? Is it broken? It's sort of this admission of failure, which is kind of silly when it really should just be saying, this matters to me and I want to make it better. Yeah. You know, I don't go to the gym because I'm injured. I go to the gym because I'm trying to make something more fit, more strong, whatever. And that's what it could be for relationships, what it could be for your career.

GUEST

It's like, shouldn't even be called therapy. It's like relationship coaching, which implies that it's something you do just to keep it in good health. Right. Fitness.

SHAAN

Yeah, I like that. So I think that's going to continue to become less stigmatized. My friends are the guys who started Calm, and I remember, oh yeah, early on it was just just like crushing it. Yeah, but, but early was not. And it was just like, yeah, this thing, I believe in this, I've been doing this for a long time. But it was fringe. And when— even when it started to take off, so I was asking him, I was like, look, I remember when you guys were doing, you know, like $100,000 in revenue. Yeah. And annually, and you, you know, you couldn't raise money and it was tough. And like, then all of a sudden it was like, yeah, we did $6 million last year, $20 million this year, $80 million. And it went— I know, because now they're in the $100 million plus a year revenue. And I asked him what changed, what was the tipping point? And I thought it would be a product feature. I thought it'd be some tweak they made. And they're obviously, they did improve it over time, but he's like, honestly, the wind just started blowing behind our back, right? Like people started to care about this. People started to care about their mental health. People felt really anxious. They were looking for a solution. And all of a sudden, you know, Apple featured them as App of the Year because it was one of the few apps that A, made money, which Apple likes, and B, was not like social media where there was all this like sort of toxicity behind it. This was like pure good. Good. Like, yeah. Apple featured it as App of the Year. That was big. They got on like Dr. Oz or something like that. But basically people started to care about meditation, just started to search for it, and they were already there. They had done 4 years of work to be like sitting there with a good product ready to go.

GUEST

Ready for when everyone— well, that's what we're saying for this League Live feature, because not everyone's ready for video dating yet. We're like, we're just gonna at least be there, be poised. I bought up all the speed dating domains, so it's like when people are ready to really do video dating, we're there. 'Cause I just think we're early.

SHAAN

Right, yeah, that's cool.

GUEST

And it's hard when you don't have the wind, right?

SHAAN

Well, good luck. Good luck to you. Good luck to the league. I'm a fan of the concept. I had known about it, but I didn't know the story till you came in today. So I appreciate you sharing that. And yeah, everybody should follow you and reach out to you. But thank you so much for coming.

GUEST

Cool. Thanks for inviting me. I need dollar, dollar, dollar. That's what I need. K-Tay. Well, I need dollar, dollar, dollar. That's what I need. Hey, hey, said I need dollar, dollar, dollar, that's what I need. And if I share with you my story, would you share your dollar with me?