Excel

Every SaaS company really competes with Excel

Shaan's lens for evaluating SaaS: people use Excel for everything, so any software tool's real competition is Excel, not other SaaS apps. It's why he's bullish on Airtable as the best threat to Excel.

“Because Excel is like the— there's this great quote, which is like, every SaaS company, you actually compete with Excel. You don't compete with other SaaS companies, you compete with Excel, because people just use Excel for everything.”