C&S Wholesale Grocers

C&S Grocers paid warehouse workers per box and output exploded

Sam recounts how C&S Wholesale Grocers changed pay in the '80s to a small hourly rate plus a quota-based per-box incentive for warehouse workers, and packing output went through the roof, a famous incentives case study.

“they made a change in the '80s where they started paying their workers by— their warehouse workers, they would give them a small hourly rate, but then they had to hit a quota for boxes packed. Oh, I know, like that. This is fascinating.”

Steal thisRe-tie compensation directly to measurable output and watch productivity jump.