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Buffer

Did radical financial transparency at the company level

43 transcript mentions
Mentions over time
43 total · by year · from the transcripts
’19’2011’21’228’233’24’251’2620
43
mentions
6
receipts
0
numbers
6
episodes
By type
6
  • Idea2 · 33%
  • Framework1 · 17%
  • Story1 · 17%
  • Fact1 · 17%
  • Tactic1 · 17%
By speaker
6
  • Sam3 · 50%
  • Shaan3 · 50%
By topic
12
  • SaaS / Software4 · 33%
  • Marketing / Growth4 · 33%
  • Pricing1 · 8%
  • Hiring / Team1 · 8%
  • Personal Finance1 · 8%
  • Newsletters1 · 8%

In the moments

6 linked receipts
Idea

Micro-SaaS: one-feature Twitter auto-DM tool built in 2 weeks

Sam pitches Birdflow.io: a founder abandoned a 3-year all-in-one product to build a tiny app in 2 weeks that auto-DMs everyone who follows you on Twitter. Charging $29, Sam compares it to how Buffer started.

I love these little micro SaaS tools. I think it's so neat. This is exactly how Buffer got started and that's a multi-hundred million dollar business, right?

Steal thisKill the bloated all-in-one product and ship a single-feature micro-SaaS that helps people win on a platform they already use.

EP 201 · 30:51 · SAM
Read at 30:51
mfmindex.com№ 0201-1851
Framework

The SaaS 'dead zone': $200-300/year products plateau fast

Sam's heuristic from studying revenue graphs (Buffer, ConvertKit): software priced around $20-100/month hits a 'dead zone' where revenue ramps fast then plateaus, because it's incredibly hard to build a big company at $200-300/year price points. Mailchimp and Canva are rare exceptions.

There's this dead zone of like $200 a year or $300 a year or something like that. And it's incredibly hard to build a big company when shit costs that much. Some people have done it. Mailchimp has done it. Canva has done it. I think it's almost impossible for most other types of people to do it.

Steal thisIf your SaaS sits at $200-300/year, either drop to true low-touch self-serve scale or move upmarket — the mid-tier plateaus.

EP 184 · 19:39 · SAM
Read at 19:39
mfmindex.com№ 0184-1179
Story

Buffer's radical transparency was a growth shtick founders warned would break at scale

Sam recounts that Buffer's open-salary transparency (copied from income-report bloggers like Pat Flynn's Smart Passive Income) was a growth tactic that worked early on. But Buffer's co-founder Leo and an Apple exec both warned that once a company hits ~75-100 people, public salaries start to hurt.

Leo said in an interview, someone was like, this whole transparency thing, it's pretty cool. Like you guys got traffic and everything. Do you think that it would work? And I believe I don't want to quote him because I, I saw this a year and a half ago, 2 years ago, but something like, this works now and it's great for us, but I have a feeling when we get to 75, 80, 90, 100 people, it's not going to work anymore and it's actually going to hurt us big time.
EP 157 · 34:41 · SHAAN
Read at 34:41
mfmindex.com№ 0157-2081
Fact

Open startups: companies that publish their revenue in real time

Shaan describes 'open startups'—companies like Buffer, Ghost, ConvertKit and Gumroad that publicly reveal metrics (revenue, growth, sometimes salaries) in real time. An aggregator site, openstartuplist.com, compiles them.

there's this whole group of people, they call them open startups. If you Google like open startups, I think there's a website that compiles all of them and they're startups or companies that reveal their revenue in real time. You could see their burn or not.
EP 128 · 13:22 · SAM
Read at 13:22
mfmindex.com№ 0128-802
Idea

Open-source your own finances to build a personal-finance following

Shaan argues the un-saturated path in personal finance is radical transparency, not content farms. Publish your own P&L, burn rate, budget, and the cards and products you use, the way Mr. Money Mustache did and the way Buffer did for companies.

So if you basically said, hey, here's my financial life and I'm going to talk about all the different financial things I'm doing and deciding to do and blah, blah, blah, subscribe to me to get my updates on my monthly P&L for me, my burn rate, my budget, what new products I'm using, what cards I'm using.

Steal thisPublicly open-source your own finances (P&L, burn, budget, products used) to win trust and a following instead of running a generic comparison content farm.

EP 102 · 11:01 · SHAAN
Read at 11:01
mfmindex.com№ 0102-661
Tactic

Publish your P&L as a customer-acquisition channel for B2B SaaS

Shaan frames Buffer's radical transparency as a deliberate growth playbook: instead of generic '7 tips' content, a small-business SaaS publishes its own metrics and P&L, which small-business owners actually want to read, so they discover the product. You get paid for being the only one doing something juicy.

So instead of saying 7 tips to have more effective meetings, they were like, here's our, here's our P&L for this month. And sure enough, a lot of people wanted to see that. So a lot of people discovered their product through this. And so, you know, maybe this lines up totally with their values and that's why they did it. But I just definitely, it was a great way for people to discover their business.

Steal thisPublish your real metrics or P&L as content; small-business buyers want to see it and will discover your product through it.

EP 51 · 27:21 · SHAAN
Read at 27:21
mfmindex.com№ 0051-1641